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Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£154* Per night/room 5 Feb - 6 Feb

Basic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Hotel Alpina, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free breakfast and free WiFi in public areas, plus a library. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include free newspapers in reception, a front-desk safe and a terrace
  • On-site recreation includes mountain biking, hiking/biking trails and ice skating
  • Steps from Matterhorn Museum and 13 minutes on foot from Forest Fun Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Alpina ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Alpina

Everyone (4) Couples (1)
5 out of 5
Alles bestens, gerne wieder

Posted by on 18 Sep 2022

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Comment from Hotel Management

29 Sep 2022 by Team Alpina

Liebe Sabine,Vielen Dank für Ihre Bewertung.Es freut uns, das Ihnen Ihr Aufenthalt gefallen hat.Gerne begrüssen wir Sie ein andermal wieder.Freundliche Grüsse,

4 out of 5
Preis Leistung stimmt

Posted by on 3 Sep 2022

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Comment from Hotel Management

9 Sep 2022 by Ihr Alpina Team

Lieber Stefan,Vielen Dank für Ihre Bewertung.Es freut uns, das Ihnen Ihr Aufenthalt gefallen hat.Gerne begrüssen wir Sie ein andermal wieder.Freundliche Grüsse,

5 out of 5
Wir waren beeindruckt vom Gebäude. Vorallem aber war das Personal super freundlich

Posted by on 15 Apr 2022

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Comment from Hotel Management

5 May 2022 by Alpina

Guten Tag Vielen vielen lieben Dank, für diese Bewertung. Es freut unns sehr das Sie mit Ihrem Aufenthalt zufrieden waren. Wir freuen uns auf ein nächstes Mal und wünschen Ihnen bis dahin alles Gute. Freundliche Grüsse Alpina

4 out of 5
Ok

Posted by on 30 Dec 2021

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Comment from Hotel Management

22 Jan 2022 by Alpina

Guten Tag Vielen vielen lieben Dank, für diese Bewertung. Es freut unns sehr das Sie mit Ihrem Aufenthalt zufrieden waren. Wir freuen uns auf ein nächstes Mal und wünschen Ihnen bis dahin alles Gute. Freundliche Grüsse Alpina

5 out of 5
Ich habe überhaupt keine Beanstandungen. Dass das Einzelzimmer klein ist habe ich schon vorher gewusst. Entsprechend war auch der Preis. Im Zimmer war ein Schrank mit genügend Kleiderbügel und Ablagefläche für Wäsche. Das Frühstück mit meinem bevorzugten Morgen-Milchkaffe und gutem Brot nebst den verschiedenen Müesli etc. habe ich auch genossen. Das Gepäck wurde zurückbehalten bis ich von meiner Wanderung zurück kam. Der Empfang und die spätere Verabschiedung waren sehr herzlich. Zum Schluss: Kleines Zimmer, neue Dusche und Wohlfühlatmosphäre

Posted by on 11 Dec 2021

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Comment from Hotel Management

22 Dec 2021 by Alpina

Guten Tag Vielen vielen lieben Dank, für diese Bewertung. Es freut unns sehr das Sie mit Ihrem Aufenthalt zufrieden waren. Wir freuen uns auf ein nächstes Mal und wünschen Ihnen bis dahin alles Gute. Freundliche Grüsse Alpina

5 out of 5

Posted by on 7 Sep 2021

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Comment from Hotel Management

9 Dec 2021 by Alpina

Obrigado por nos avaliar. Estamos satisfeitos que você tenha ficado satisfeito com sua estadia. Esperamos vê-lo na próxima vez. Com os melhores cumprimentos, Alpina

5 out of 5
Personal ist sehr freundliches und hilfsbereit. Frühstück ist lecker ;-)

Posted by on 17 Jul 2021

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Comment from Hotel Management

28 Nov 2021 by Alpina

uten Tag Vielen vielen lieben Dank, für diese Bewertung. Es freut unns sehr das Sie mit Ihrem Aufenthalt zufrieden waren. Wir freuen uns auf ein nächstes Mal und wünschen Ihnen bis dahin alles Gute. Freundliche Grüsse Alpina

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Hotel Alpina. This Zermatt hotel is smoke free.

  • 23 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Alpina offers 23 accommodations with espresso makers and a safe. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • Television
  • Espresso maker
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Heating

Food & Drink

Guests are served a free buffet breakfast daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding on site
  • Snowboarding nearby
  • Mountain climbing nearby
  • Hiking/biking trails on site
  • Rock climbing on site
  • Ice skating on site
  • Mountain biking on site
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property is in a car-free zone and can be reached only by train or taxi.

Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 (issued within 24 hours before arrival) or proof of COVID-19 recovery within 6 months before check-in to access the property's public areas, including the restaurant.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 20 per night.

Pet Policy

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Air conditioning is not provided

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards and cash. Air conditioning is not provided. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Crib (infant bed) fee: CHF 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Alpina Hotel
  • Hotel Alpina Zermatt
  • Hotel Alpina Hotel Zermatt

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.