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Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£183* Per night/room 21 Apr - 22 Apr

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Standard Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Single Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Hotel Basecamp. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and hiking/biking trails
  • Guests speak favourably about the location and the breakfast
  • Steps from Zermatt-Matterhorn Ski Paradise and Matterhorn glacier paradise
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Basecamp ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Basecamp

Everyone (5) Couples (1) Family (2)
5 out of 5

Posted by on 21 Aug 2023

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Comment from Hotel Management

13 Sep 2023 by BaseCamp Team

Thanks for the good review!

4 out of 5
Gute, ruhige Lage. Schöner Blick auf das Matterhorn. Zimmer zweckmässig, Betten hervorragend, alles sauber. Hotel dürfte nachts etwas besser „angeschrieben“ sein, wir sind dran vorbei marschiert“.

Posted by on 22 Jan 2023

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Comment from Hotel Management

23 Jan 2023 by BaseCamp

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie einen schönen Aufenthalt hatten. Eine grössere Ausleuchtung des Hauses ist leider nicht möglich. Vielen Dank für Ihr Verständnis und beste Grüsse aus Zermatt.

5 out of 5

Posted by on 14 Oct 2021

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5 out of 5
Ok

Posted by on 24 Apr 2021

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Comment from Hotel Management

24 Apr 2021 by Laura

Thanks for the good review. Best regards from Zermatt!

5 out of 5

Posted by on 19 Feb 2021

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Comment from Hotel Management

20 Mar 2021 by Laura

Vielen Dank für die gute Bewertung!

5 out of 5

Posted by on 8 Sep 2020

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Comment from Hotel Management

8 Sep 2020 by Laura

Danke für die gute Bewertung !

4 out of 5
Das Preis - Leistungsverhältnis ist super. Das Frühstück ist sehr fein und das Personal sehr nett.

Posted by on 24 Jul 2020

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Comment from Hotel Management

24 Jul 2020 by Laura

Vielen Dank für die tolle Bewertung - wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt zufrieden waren. Beste Grüsse aus Zermatt

5 out of 5

Posted by on 13 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by Laura

Thank you for the good review !

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A sauna, a library, and tour or ticket assistance are also featured at Hotel Basecamp. This 3-star Zermatt hotel is smoke free.

  • 27 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Basecamp offers 27 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. 80-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

The front desk at this property is open daily from 7:30 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 20.0 per stay.

Pet Policy

  • Pets: CHF 10 per pet, per day
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per day
  • Crib (infant bed) fee: CHF 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Basecamp Zermatt
  • Basecamp Zermatt
  • Hotel Basecamp Hotel
  • Hotel Basecamp Zermatt
  • Hotel Basecamp Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.