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Hotel Berghof

4-star property
Winkelmattenweg 18, Zermatt, Valais 020 3788 4841
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4.7 out of 5
Exceptional!
See all 11 ebookers Reviews

"Super schönes Hotel! Super freundlich und Frühstück und Abendessen top. Immer wieder gerne, hoffentlich das nöchstemal ein bisschen länger " More

By a verified traveller on Mon 06 Sep 2021

Points Of Interest

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Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£294* Per night/room 24 Apr - 25 Apr

Junior Suite, Mountain View (Matterhorn view)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Suite, Mountain View (Matterhorn view)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Berghof, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and free train pick-up service, plus a full-service spa.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, Ayurvedic treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome for a fee

Hotel Berghof ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Berghof

Everyone (7) Couples (4)
5 out of 5
Super schönes Hotel! Super freundlich und Frühstück und Abendessen top. Immer wieder gerne, hoffentlich das nöchstemal ein bisschen länger

Posted by on 6 Sep 2021

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Comment from Hotel Management

6 Sep 2021 by Direktion

Guten Tag aus dem Berghof Vielen Dank für die tolle Bewertung. Es freut uns sehr, dass Sie sich bei uns so wohlgefühlt haben. Gerne ein Anderes Mal und sonnige Berggrüsse-bleiben Sie gesund!

5 out of 5

Brilliant this was such an unexpected pleasure

This hotel is amazing , it is a little gem with big facilities , the views are to die for and the staff are brilliant highly recommend , brilliant

Posted by , from london on 7 Jul 2017

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5 out of 5
Sehr nette, saubere Unterkunft. Gerne wieder einmal. Monika

Posted by on 18 Jul 2022

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Comment from Hotel Management

20 Jul 2022 by Direktion

Guten Tag aus dem Berghof Wir danken für Ihren Aufenthalt und freuen uns auf ein Wiedersehen in Zermatt. Danke auch für die sehr gute Bewertung-das freut uns sehr!

5 out of 5

Posted by on 9 Oct 2021

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2 out of 5
Hôtel sympathique. Personnel froid et distant. Les mets du restaurant étaient basique. Aucune attention sur la cuisson des viandes. Les bains étaient glacés.

Posted by on 25 Apr 2021

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5 out of 5

Posted by on 8 Aug 2020

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Comment from Hotel Management

12 Aug 2020 by Direktion

Vielen Dank für die super Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben. Auf ein Wiedersehen, Frau Lerjen-Perren

5 out of 5

Posted by on 28 Jun 2020

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5 out of 5
Die Aussicht, die Lage, das Personal sowie das Spa ist alles top. Ein Besuch in diesem Hotel lohnt sich =)

Posted by on 3 Feb 2020

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5 out of 5
Kleines, sehr schönes Hotel mit gemütlichen, sauberen Zimmern in ruhiger Lage. Tolle Aussicht auf das Matterhorn! Attraktiver und sauberer Pool und Saunabereich. Das Hotel liegt direkt an der Talstation Kleines Matterhorn. Ideal zum Skifahren.

Posted by on 18 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Manager

Guten Morgen Vielen Dank für die gute Bewertung-wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns verbrachten. Bis bald einmal im Berghof in Zermatt reception

5 out of 5
Sehr nettes Personal und einen wunderschönen Blick auf das Matterhorn.

Posted by on 30 Jun 2019

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Comment from Hotel Management

5 Jul 2019 by Direktion

Lieben Dank für die tolle Bewertung. Auf ein anderes Mal und schöne Berggrüsse,

About the Hotel Berghof

Location Winkelmattenweg 18, Zermatt, Valais 3920

Property Features

Hotel Berghof offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly Hotel Berghof. A train station pick-up shuttle and A train station drop-off shuttle are free. This 4-star Zermatt hotel is smoke free.

  • 29 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1992
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt (QZB-Zermatt Train Station) (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

Hotel Berghof offers 29 accommodations with a safe and complimentary dressing gowns. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

On-site venue – This bar specialises in international cuisine.

On-site venue No. 2 – This restaurant specialises in international cuisine. Open selected days.

Lounge – On-site lobby lounge.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Playground on site
  • Sledding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic.

  • Hot stone massage
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 10.0 per night.

Pet Policy

  • Pets: CHF 15.00 per pet, per day, plus a deposit of CHF 15.00 per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at 11 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CHF 15.00 per day
  • Pet fee: CHF 15.00 per pet, per day
  • Crib (infant bed) fee: CHF 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Berghof Zermatt
  • Berghof Zermatt
  • Hotel Berghof Hotel
  • Hotel Berghof Zermatt
  • Hotel Berghof Hotel Zermatt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.