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4.5 out of 5

"Very close to train station and main downtown, but away from the hustle and bustle. " More

By a verified traveller on Thu 25 Jan 2024

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Economy Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£190* Per night/room 20 Apr - 21 Apr

Junior Suite, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, No Windows

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Butterfly, BW Signature Collection. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy international cuisine while dining at Butterfly Restaurant
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Matterhorn Museum and St. Mauritius Church
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Butterfly, BW Signature Collection ratings based on 46 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Butterfly, BW Signature Collection

Everyone (24) Couples (12) Family (4) Friends (1)
5 out of 5
Very close to train station and main downtown, but away from the hustle and bustle.

Posted by on 25 Jan 2024

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5 out of 5

Posted by on 2 Mar 2019

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5 out of 5

great weekend

Excellent friendly hotel ,in a superb position 3min form the gornergrat train.

Posted by on 14 Jan 2015

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4 out of 5

great location

We stayed two nights and found this hotel was in a great location. It was a short walk to the train station,shops and restaurants. We would definitely stay here again if we come back to Zermatt.

Posted by on 22 Dec 2014

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4 out of 5

Posted by on 17 Apr 2023

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5 out of 5

Posted by on 5 Feb 2023

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5 out of 5
Für ein 3* Hotel war Freundlichkeit, sämtlichen MitarbeiterInnen, der Service, das Essen, inkl. das Morgenbuffet hervorragend. U.E. sollte ein Kühlschrank im Zimmer sein, so wäre es für den 4. Stern prädestiniert. Mein Geburtstag wurde vom Hotel beim Morgenessen sowie beim Nachtessen exzellent organisiert, mit Prosecco (vom Hotel offeriert) konnten wir das Essen in vollen Zügen geniessen. Der Küchenbrigade sowie allen, die in irgendeiner Weise im Hotel angestellt sind, möchten wir den herzlichsten Dank aussprechen. Wir kommen dev. wieder zum Schmetterling Jules und Silke

Posted by on 31 Oct 2022

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5 out of 5
Très bon accueil, à 2 pas de la gare, magnifique buffet de petit déjeuner !

Posted by on 22 Apr 2022

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4 out of 5
Zentral gelegen und alles gut erreichbar.

Posted by , from Rotkreuz on 22 Jan 2022

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4 out of 5
Preis/Leistung war toll

Posted by on 25 Dec 2021

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About the Hotel Butterfly, BW Signature Collection

Location Bodmenstrasse 21, Zermatt, VS 3920

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing and ice skating, and return when the snow melts for a round of golf at the on-site golf course. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers a sauna and a complimentary food/drink shopping service. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free area shuttle

Room Amenities

Hotel Butterfly, BW Signature Collection offers 60 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast.

Butterfly Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.

A complimentary food shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 65.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 6
  • Front desk opens daily at 7:00 AM
  • Social distancing measures are in place
  • Front desk closes daily at 11:00 PM
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15 per night
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Butterfly
  • BEST WESTERN Butterfly Zermatt
  • BEST WESTERN Hotel Butterfly
  • BEST WESTERN Hotel Butterfly Zermatt
  • Best Western Zermatt
  • Zermatt Best Western

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.