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4.2 out of 5

"The location is ideal for lifts and for central restaurants. Can’t fault the hotel, it exceeded our expectations. It had everything that we needed, in ... " More

By a verified traveller on Sun 12 Jan 2020

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Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Continental. During your stay, you're just a quick walk from Matterhorn Ski Paradise. Features include free WiFi in public areas and a bar. This 3-star hotel has 36 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, down duvets and desks
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • On-site recreation includes ice skating
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Matterhorn Ski Paradise and 4 minutes on foot from Matterhorn Museum
  • Pets welcome for a fee

Hotel Continental ratings based on 18 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Continental

Everyone (12) Couples (2) Family (2)
5 out of 5
The location is ideal for lifts and for central restaurants. Can’t fault the hotel, it exceeded our expectations. It had everything that we needed, including a safe and a mini fridge. Will stay here again, if we ever go back to Zermatt.

Posted by on 12 Jan 2020

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Comment from Hotel Management

12 Jan 2020 by The Continental Team

Thank you very much for the great feedback. It is a great honor to read your words. We wish you a good trip, thank you very much for your visit and we hope to have the honor of welcoming you soon again in Zermatt

5 out of 5
Centrally located, newly renovated rooms. Hallways are a bit dated... but who spends time in a hallway anyway...? ;)

Posted by , from Bern on 15 Sep 2019

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Comment from Hotel Management

15 Sep 2019 by The Continental Team

Thank you very much for your review. We look forward to welcome you again at Zermatt.

5 out of 5
Schönes Hotel, sehr gute Lage-direkt beim Bahnhof. Leider Konten wir das Frühstück nicht testen (Coronakriese) kommen jedoch gerne wieder in dieses Hotel.

Posted by on 2 Apr 2020

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3 out of 5
wir bekamen nicht dieses abgebildete Zimmer, sondern eines in dem das 3. Bett in einer Art Abstellkammer integriert war, in dessen Rückwand wohl ein Riesenabzug eingebaute war, der die ganze Nacht viel zu laut und deshalb störend war. Ich habe nicht geschlafen! Am Balkon für 3 Pers. nur 1 Stuhl! Nun ich habe ein 3 Stern-Hotel entdeckt "Krone" das mir viel sympathischer war. deshalb werde ich im Continental nicht mehr logieren.

Posted by on 16 Aug 2019

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4 out of 5
Sehr freundliche Bedienung. Das Frühstückbuffet war reichhaltig und das Zimmer war sauber.

Posted by on 3 Mar 2019

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Comment from Hotel Management

16 Mar 2019 by Continental Team

Vielen Dank, wir freuen uns sehr auf ihre positive Reaktion

4 out of 5
Nettes Hotel an sehr guter Lage. Personal ist überaus freundlich. Gutes Frühstück.

Posted by on 3 Jan 2019

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Comment from Hotel Management

11 Jan 2019 by Saskia

Lieber Gast Vielen Dank für Ihr freundliches Feedback. Wir sind erfreut zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir würden uns sehr freuen, Sie wieder Mal bei uns begrüssen und verwöhnen zu dürfen. Freundliche Grüsse Team Hotel Continental

5 out of 5
wir waren sehr zufrieden. Das Hotelteam ist sehr freundlich. Frühstück ist sehr gut. Unser Hund war auch willkommen. es liegt sehr zentral und doch ruhig. Würden jederzeit wieder dort buchen

Posted by on 2 Jan 2019

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Comment from Hotel Management

11 Jan 2019 by Saskia

Lieber Gast Vielen Dank für Ihr freundliches Feedback. Wir sind erfreut zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir würden uns sehr freuen, Sie und Ihren Hund wieder Mal bei uns begrüssen und verwöhnen zu dürfen. Freundliche Grüsse Team Hotel Continental

4 out of 5
Super Hotel, super Lage und auch ein super Frühstücksbuffet

Posted by on 10 Oct 2018

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Comment from Hotel Management

10 Nov 2018 by Tatjana

Guten Tag Danke für Ihre positives Feedback. Wir wünschen noch einen schönen Tag

5 out of 5
Älteres Hotel. Unser Zimmer war renoviert und zweckmässig eingerichtet. Netter Empfang und sehr freundliche Betreuung während dem ganzen Aufenthalt. Einfaches, aber ausreichendes Frühstücksbüffet. Angenehm nahe vom Bahnhof.

Posted by , from Bern on 10 Aug 2018

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Comment from Hotel Management

18 Aug 2018 by Judith Mooser - Reservation Agent

Vielen Dank, dass Sie unser Gast waren, wir schätzen Ihr Feedback sehr!

5 out of 5
Wir waren 5 Tage in Zermatt. Das Hotel war super! Zentral gelegen, sauber, Zimmer modern eingerichtet, Top Zustand, ruhig. Sehr reichhaltiges Frühstücksbuffet. Nettes, freundliches Personal. Das Wlan ein wenig langsam, aber nicht weiter schlimm.

Posted by on 2 Nov 2017

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Renovations + Closures

This property is closed from 1 July 2020 to 5 December 2020 (dates subject to change).

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Hotel Continental also features ski equipment storage and a safe deposit box at the front desk. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Bar or lounge
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Zurich (ZRH)
  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Continental offers 36 forms of accommodation with a safe and free toiletries. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Flat-screen television
  • Cable channels
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 8 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Continental Zermatt
  • Continental Zermatt
  • Hotel Continental Hotel
  • Hotel Continental Zermatt
  • Hotel Continental Hotel Zermatt
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.