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4.5 out of 5

"great breakfast variety and very friendly staff! loved our matterhorn view from the room. we will definitely stay here again. " More

By a verified traveller on Sun 13 Oct 2019

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Economy Double Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£139* Per night/room 1 Nov - 2 Nov

Comfort Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Modern Alpine Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 3 Double Beds Maximum Occupancy 6 Max

Modern Alpine Room with Matterhorn View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant. This 3-star hotel has 48 rooms. All rooms offer free WiFi and cable TV channels.

  • All rooms offer cable TV, phones and safes
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a health club
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Matterhorn Ski Paradise and 4 minutes on foot from Mountaineers Cemetery
  • Free train station pick-up shuttle service
  • Pets welcome for a fee

Hotel Jägerhof ratings based on 37 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Jägerhof

Everyone (21) Couples (8) Family (6) Other (2)
5 out of 5
great breakfast variety and very friendly staff! loved our matterhorn view from the room. we will definitely stay here again.

Posted by on 13 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Daniela Borges

Good afternoon, Thank you for review. We are very glad to know that you enjoyed your stay with us. Our staff are very proud that you were satisfied with all our services. We hope to welcome you again and wish you all the best, Sunny regards from Zermatt.

4 out of 5

Posted by on 22 Sep 2020

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Comment from Hotel Management

22 Sep 2020 by Corina

Vielen Dank für Ihre Bewertung.

5 out of 5
Le personnel a été d'une très grande amabilité et a fait toujours de son mieux pour rendre mon séjour le plus agréable possible. Mes demandes de changements de dates ont été acceptées sans difficultés. La propreté est impeccable.

Posted by , from Corbeyrier on 14 Sep 2020

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4 out of 5

Posted by on 13 Sep 2020

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4 out of 5

Posted by on 6 Sep 2020

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Comment from Hotel Management

6 Sep 2020 by Jägerhof

Vielen Dank für Ihren Aufenthalt bei uns und Ihre Bewertung.

5 out of 5
Sehr nettes Hotel mit sehr schönen Zimmern. Gerne wieder einmal.

Posted by , from Hombrechtikon on 28 Aug 2020

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Comment from Hotel Management

6 Sep 2020 by Corina

Guten Tag Philippe, Vielen Dank für Ihren Aufenthalt bei uns im Hotel und Ihre Bewertung. Es freut uns zu hören, dass Sie eine gute Zeit bei uns hatten. Schön waren Sie mit unserem Service zufrieden. Wir würden uns freuen, wenn wir Sie wieder einmal bei uns begrüssen dürfen. Freundliche Grüsse

4 out of 5
Sauberes Zimmer, super Frühstückbuffet! Badezimmer etwas in die Jahre gekommen, der WC-Deckel wahrscheinlich älter als ich (ich, geboren 1994) :D Aufenthalt war aber super!

Posted by on 19 Aug 2020

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Comment from Hotel Management

19 Aug 2020 by SS

Danke für Ihr Feedback. Seit ein paar Jahren renovieren wir unsere Badezimmer und sollten dies im nächsten Jahr abschliessen können, so das alle Badezimmer renoviert sind. Wir würden uns freuen Sie ein andermal wieder bei uns zu begrüssen.

5 out of 5
Nous avons apprécié la disponibilité du personnel, la propreté et le calme de notre chambre.

Posted by , from Châtel-st-Denis on 16 Aug 2020

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Comment from Hotel Management

16 Aug 2020 by Corina

Bonjour Fabrice, Merci beaucoup pour votre séjour et la grande évaluation. Nous sommes très heureux que vous ayez apprécié votre séjour chez nous et que vous ayez été satisfait de nous et de notre service. Nous espérons pouvoir vous accueillir à nouveau bientôt. Salutations ensoleillées de Zermatt

5 out of 5
Saubere Zimmer, grosses Frühstücksbuffet und freundliches, hilfsbereites Personal.

Posted by on 10 Aug 2020

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Comment from Hotel Management

10 Aug 2020 by Daniela Borges

Guten Abend Vielen Dank für Ihre tolle Bewertung und den Aufenthalt bei uns im Hotel. Es freut und sehr zu hören, dass Sie die Zeit bei uns im Hotel geniessen konnten. Schön, waren Sie mit uns und unserem Service zufrieden. Wir würden uns freuen, Sie bald wieder bei uns Begrüssen zu dürfen. Freundliche Grüsse aus Zermatt

5 out of 5
Personnel d'une gentillesse et serviable a souhait

Posted by , from Brenthonne on 10 Aug 2020

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Comment from Hotel Management

10 Aug 2020 by Daniela Borges

Bonsoir Merci beaucoup pour votre excellente critique et pour votre séjour à l'hôtel. C'est un plaisir et une joie d'entendre que vous avez apprécié votre séjour parmi nous à l'hôtel. Joli, vous avez été satisfait de nous et de notre service. Nous nous réjouissons de vous accueillir à nouveau prochainement. Salutations amicales de Zermatt

Property Features

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club. This 3-star Zermatt hotel is smoke free.

  • 48 guestrooms or units
  • 4 buildings
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Zurich (ZRH)
  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up; ski shuttle

Room Amenities

Hotel Jägerhof offers 48 forms of accommodation with a safe and a hairdryer. Cable televisions are provided. Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout drapes

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.

On-site venue – This restaurant specialises in international cuisine.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 16

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Clean & Safe (Switzerland) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jägerhof
  • Hotel Jägerhof Zermatt
  • Jägerhof Zermatt
  • Hotel Jägerhof Hotel
  • Hotel Jägerhof Zermatt
  • Hotel Jägerhof Hotel Zermatt

You should know

  • Hotel Jägerhof offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.