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4.6 out of 5

"great breakfast variety and very friendly staff! loved our matterhorn view from the room. we will definitely stay here again. " More

By a verified traveller on Sun 13 Oct 2019

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Small Alpine Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£254* Per night/room 31 Jan - 1 Feb

Alpine Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alpine Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Attica Family Suite with Matterhorn View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Family Suite

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Steps from Zermatt-Matterhorn Ski Paradise and 4 minutes on foot from Mountaineers Cemetery
  • Free train station pick-up shuttle service
  • Pets welcome for a fee

Hotel Jägerhof ratings based on 49 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Jägerhof

Everyone (27) Couples (13) Family (7) Other (2)
5 out of 5

Posted by on 29 Oct 2021

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4 out of 5

Posted by on 29 Dec 2020

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Comment from Hotel Management

30 Dec 2020 by Your Jägerhof Team

Thank you, Vanja, and hopefully see you again. Take care!

5 out of 5
great breakfast variety and very friendly staff! loved our matterhorn view from the room. we will definitely stay here again.

Posted by on 13 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Daniela Borges

Good afternoon, Thank you for review. We are very glad to know that you enjoyed your stay with us. Our staff are very proud that you were satisfied with all our services. We hope to welcome you again and wish you all the best, Sunny regards from Zermatt.

5 out of 5
Acceuil et petit déjeuné

Posted by on 24 Oct 2022

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Comment from Hotel Management

27 Oct 2022 by Jägerhof Hotel & Apartements

Hello NICOLE,Thank you for your review.We work every day to improve ourselves again and againWe will be happy to welcome you back again. Kind regards from Zermatt. The Jägerhof Team

4 out of 5

Posted by on 2 Aug 2022

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5 out of 5
Sehr schönes Hotel & freundliches Personal.

Posted by on 19 Jul 2022

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Comment from Hotel Management

21 Jul 2022 by Daniela

Dear Jeannine, Thank you for your feedback. We hope to welcome you in the future and until then we wish you all the best. Friendly regards

5 out of 5
👍

Posted by on 14 Mar 2022

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Comment from Hotel Management

16 Jul 2022 by Mathias Studer

Vielen Dank für die volle Punktzahl, wir haben uns sehr gefreut und hoffen, dass Sie uns bald wieder besuchen kommen!

5 out of 5
Sehr schöne Aussicht aufs Matterhorn und ein sehr gemütliches Zimmer. Hervorragendes Abendessen und ein tolles Frühstücksangebot. Personal ist super freundlich und zuvorkommend. Für etwas grösser gewachsene Personen ist das Duschen im abgeschrägten Bad knifflig, funktioniert aber trotzdem. Wir kommen sehr gerne wieder. Vielen lieben Dank.

Posted by on 3 Mar 2022

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Comment from Hotel Management

16 Jul 2022 by Mathias Studer

Vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns und speziell die Aussicht auf das Matterhorn geniessen konnten. Wir sind bemüht, immer einen guten Service zu bieten. Es macht uns stolz, dass Sie mit uns zufrieden waren.

4 out of 5

Posted by on 1 Oct 2021

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4 out of 5
Die Einrichtung insgesamt hat mir sehr gut gefallen. Klein und fein und Familiär.

Posted by on 16 Aug 2021

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Comment from Hotel Management

17 Aug 2021 by Perren Saemi

Herzlichen Dank. Wir würden uns auf ein Wiedersehen freuen. Freundliche Grüsse Perren Saemi

Property Features

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club. This 3-star Zermatt hotel is smoke free.

  • 48 guestrooms or units
  • 4 buildings
  • Buffet breakfast (free)
  • Ski equipment storage
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up; ski shuttle

Room Amenities

Hotel Jägerhof offers 48 accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.

On-site venue – This restaurant specialises in international cuisine.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Hotel Jägerhof offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jägerhof
  • Hotel Jägerhof Zermatt
  • Jägerhof Zermatt
  • Hotel Jägerhof Hotel
  • Hotel Jägerhof Zermatt
  • Hotel Jägerhof Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.