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Hotel Romantica

3-star property
Chrum 21, Zermatt, VS 020 3788 4841
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4.9 out of 5
Exceptional!
See all 15 ebookers Reviews

Points Of Interest

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Romantic Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Cozy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Romantica Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Romantica. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Matterhorn Museum

Hotel Romantica ratings based on 15 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Romantica

Everyone (8) Couples (5) Family (2)
5 out of 5
Super Unterkunft.Gut gelegen. Freundliches und hilfbereites Personal.

Posted by on 25 Jan 2022

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Comment from Hotel Management

29 Jan 2022 by Michèle

Liebe Gäste Wir bedanken uns recht herzlich für die Bewertung und die netten Worte. wir hoffen auf ein Wiedersehen und senden liebe Grüsse von uns allen im Romantica.

4 out of 5
Freundlichkeit ideale Lage, speziell ,

Posted by on 22 Aug 2021

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Comment from Hotel Management

22 Aug 2021 by Michèle

Liebe Gäste Wir bedanken uns für die Berwetung und freuen uns auf ein Wiedersehen. Freundliche Grüsse

5 out of 5
Un excellent accueil par Madame, aux petits soins. Nous y retournerons avec plaisir

Posted by , from 1950 Sion on 10 Aug 2020

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Comment from Hotel Management

10 Aug 2020 by Michèle

Cher Monsieur! Nous vous remercions de votre évaluation et gentil commentaire! En éspérant de pouvoir vous accueillir de nouevau au Romantica, nous vous souhaitons tout du bon une excellente santé et à bientôt! Merci pour tout! Michèle, Luca et le team du Romantica

5 out of 5
Typique! Personnel très sympathique et accueillant !

Posted by , from Jura on 31 Jul 2020

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Comment from Hotel Management

2 Aug 2020 by Michèle

Bonjour Serge! Nous vous remrcions de votre évaluation avec commentaire. En éspérant de pouvoir vous accueillir de nouveau au Romantica, nousvous prions, d'agréer, Monsieur, l'expression de nos sentiments dévoués.

5 out of 5

Posted by on 30 Jul 2020

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Comment from Hotel Management

10 Aug 2020 by Michèle

Dear Mr. or Mrs, anonymous! It is sad not to know your name to say to you personally THANK YOU! We are wishing you all the best and hopefully we will meet again! Kind regards, Michèle, Luca, and the Romantica team

5 out of 5
L'hotel est très beau et calme. La chambre est un peu petite, mais pour une nuit, ça convient.

Posted by , from Genève on 10 Jul 2020

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Comment from Hotel Management

10 Jul 2020 by M. Cremonini

Bonjour Monsieur Nous vous remercions de votre évaluation et nous éspérons de pouvoir vous accueillir de nouveau au Romantica Sincères salutations

5 out of 5

Posted by on 27 Jan 2020

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4 out of 5
Sehr familiär, schönes Zimmer. Bar war leider nur am frühen Abend bis 21.00 Uhr offen.

Posted by on 23 Oct 2019

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5 out of 5
Ein richtiger Familienbetrieb mit herzlichem Umgang. Mit viel Liebe eingerichtet und einem wunderschönen Garten.

Posted by on 9 Oct 2019

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5 out of 5
Super freundlich und sehr familiär. Nehmen sich Zeit auch für ein nettes Gespräch.

Posted by on 23 Feb 2019

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About the Hotel Romantica

Location Chrum 21, Zermatt, VS 3920

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, multilingual staff, and ski equipment storage are also featured at Hotel Romantica. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Romantica offers 15 accommodations with a safe and coffee/tea makers. Beds feature down duvets. Flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Romantica
  • Hotel Romantica Zermatt
  • Romantica Zermatt
  • Romantica Hotel Zermatt
  • Hotel Romantica Hotel
  • Hotel Romantica Zermatt
  • Hotel Romantica Hotel Zermatt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.