21 Jan 2020 by Petra
Dear Guest Thank you so much for the glowing review on your recent stay at the Mont Cervin Palace. We are thrilled you enjoyed every aspect of your stay and will certainly share your compliments with our team. Looking forward to welcoming you back soon Warm regards Simone & André Seiler Management / Hosts
1 Apr 2019 by Petra
Dear Guest How wonderful to learn that you have enjoyed your stay at our hotel. Thank you for choosing the Mont Cervin Palace. Warm regards Simone & André Seiler Management / Hosts
28 Mar 2019 by Petra
Cher client Nous sommes ravis de recevoir ce beau commentaire suite à votre séjour récent parmi nous. Nous serons dans l’attente du plaisir de vous accueillir de nouveau à l’Hôtel Mont Cervin Palace lors de votre prochain séjour à Zermatt. Bien cordialement, Simone & André Seiler Direction / Hôtes
The property is closed between 30 August and 10 December.
Mont Cervin Palace offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. There are 5 meeting rooms available. A kids' pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Mont Cervin Palace. An airport shuttle (available on request) is available for a fee. Smoking is allowed in designated areas at this 5-star Zermatt hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Mont Cervin Palace offers 150 forms of accommodation with minibars and espresso makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free full breakfast.
Le Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast and dinner.
Grill Le Cervin – This fine-dining restaurant specialises in regional cuisine and only serves dinner.
Ristorante Capri – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.
24-hour room service is available.
An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Nescens Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you arrive at the property after hours, you'll need to check in at an alternate location: Concierge deskFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
Guests arriving after hours will need to go to the following location to check in: Concierge desk
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.