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1 Jan 2020 by Your Schlosshotel-Team
Dear Anonymous, Happy New Year! Thank you so much for your wonderful review for the Schlosshotel. Great that you enjoyed your stay with us. We look forward to see you again and wish you all the Best.
15 Oct 2020 by Ihr SchlossHotel-Team
Lieber Anonymous Vielen herzlichen Dank für Ihre ausgezeichnete Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns in vollen Zügen geniessen konnten. Wir freuen uns schon sehr darauf, Sie wieder bei uns im SchlossHotel begrüssen zu können. Wir wünschen Ihnen noch eine schöne Herbstzeit!
4 Oct 2020 by Ihr SchlossHotel Team
Lieber Anonymous Vielen Dank, dass Sie sich die Zeit genommen haben uns so eine herzliche Bewertung zu schreiben! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im SchlossHotel in vollen Zügen geniessen konnten. Herzlichen Dank für die Komplimente zu unserem Personal! Unser Team von der Rezeption ist sehr erfreut, von Ihrer wunderbaren Bewertung zu lesen 😊 Vielen Dank für die super Pluspunkte zu unseren Zimmern mit deren Aussicht, unseres Wellnessbereiches sowie Frühstücksbuffet. Wir freuen uns schon sehr darauf, Sie wieder bei uns begrüssen zu können, dann mit einem erweiterten CBD Spa-Bereich, Yoga-, sowie Fitnessraum. Herbstliche Grüsse
9 Aug 2020 by Your SchlossHotel-Team
Dear Anonymous, Thank you so much for your wonderful review for the Schlosshotel. Great that you enjoyed your stay with us We look forward to see you again and wish you all the Best.
19 Dec 2019 by Your Schlosshotel- Team
Dear Anonymous, Thank you very much for your pleasant review and we are happy that you enjoyed your stay with us. It would be a pleasure for us to welcome you again in our hotel.
5 Jan 2019 by Hotelmanagement
Chère Pascale Merci beaucoup pour votre estimation positive. Nous nous réjouissons beaucoup que vous avez eu un séjour beau chez nous. Au revoir bientôt ! Votre équipe de Schlosshotel
SchlossHotel Zermatt – Active & CBD Spa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly SchlossHotel Zermatt – Active & CBD Spa Hotel. This 4-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
SchlossHotel Zermatt – Active & CBD Spa Hotel offers 49 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains.
Room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Schlosshotel has 1 treatment room. Services include hot stone massages and sports massages. The spa is equipped with a sauna.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Special check-in instructions:
The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, Eurocard and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in is available. Individually wrapped food options are available for breakfast. Enhanced food service safety measures are in place.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
