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Apartment (Penthouse)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room with Extrabed (rustic or modern)

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Deluxe Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Junior Suite, Mountain View (rustic or modern)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Single Room (Style)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Schlosshotel my Lifestyle. During your stay, you're just a quick walk from Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas and free train pick-up service, plus a full-service spa. Built in 1964, this 4-star hotel has 49 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, room service and coffee/tea makers
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages at Spa Schlosshotel
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a sauna and helicopter/aeroplane tours
  • Guests have great things to say about the breakfast and the location
  • Steps from Matterhorn Ski Paradise and 6 minutes on foot from Matterhorn Museum
  • Free train station pick-up shuttle service
  • Dogs welcome free of charge

Schlosshotel my Lifestyle ratings based on 9 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Schlosshotel my Lifestyle

Everyone (5) Couples (4)
5 out of 5

Posted by on 27 Dec 2019

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Comment from Hotel Management

1 Jan 2020 by Your Schlosshotel-Team

Dear Anonymous, Happy New Year! Thank you so much for your wonderful review for the Schlosshotel. Great that you enjoyed your stay with us. We look forward to see you again and wish you all the Best.

5 out of 5
Wir haben uns sehr wohl gefühlt. Es war sehr ruhig und erholsam.

Posted by on 15 Oct 2020

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Comment from Hotel Management

15 Oct 2020 by Ihr SchlossHotel-Team

Lieber Anonymous Vielen herzlichen Dank für Ihre ausgezeichnete Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns in vollen Zügen geniessen konnten. Wir freuen uns schon sehr darauf, Sie wieder bei uns im SchlossHotel begrüssen zu können. Wir wünschen Ihnen noch eine schöne Herbstzeit!

5 out of 5
Sehr empfehlenswert! Schönes, sauberes Hotel an bester Lage. Die Mitarbeiter/innen sind sehr herzlich, zuvorkommend und absolut gastfreundlich. Schöne Zimmer, mit zum Teil sensationeller Aussicht zum Matterhorn. Das Frühstücksbuffet ist sehr lecker und vielfältig. Kleiner aber feiner Wellnessbereich, wird gerade ausgebaut und erweitert. Wir haben uns sehr wohlgefühlt und kommen gerne wieder...

Posted by on 2 Oct 2020

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Comment from Hotel Management

4 Oct 2020 by Ihr SchlossHotel Team

Lieber Anonymous Vielen Dank, dass Sie sich die Zeit genommen haben uns so eine herzliche Bewertung zu schreiben! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im SchlossHotel in vollen Zügen geniessen konnten. Herzlichen Dank für die Komplimente zu unserem Personal! Unser Team von der Rezeption ist sehr erfreut, von Ihrer wunderbaren Bewertung zu lesen 😊 Vielen Dank für die super Pluspunkte zu unseren Zimmern mit deren Aussicht, unseres Wellnessbereiches sowie Frühstücksbuffet. Wir freuen uns schon sehr darauf, Sie wieder bei uns begrüssen zu können, dann mit einem erweiterten CBD Spa-Bereich, Yoga-, sowie Fitnessraum. Herbstliche Grüsse

4 out of 5

Posted by on 3 Aug 2020

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Comment from Hotel Management

9 Aug 2020 by Your SchlossHotel-Team

Dear Anonymous, Thank you so much for your wonderful review for the Schlosshotel. Great that you enjoyed your stay with us We look forward to see you again and wish you all the Best.

4 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Your Schlosshotel- Team

Dear Anonymous, Thank you very much for your pleasant review and we are happy that you enjoyed your stay with us. It would be a pleasure for us to welcome you again in our hotel.

4 out of 5
Situation de l'hôtel; personnel compétant; propreté, piscine très belle

Posted by on 24 Jun 2019

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4 out of 5

Posted by on 26 Feb 2019

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4 out of 5
hotel accueillant proche de la gare - tranquilité. Petit déjeuner buffet copieux.

Posted by , from suisse on 22 Oct 2018

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Comment from Hotel Management

5 Jan 2019 by Hotelmanagement

Chère Pascale Merci beaucoup pour votre estimation positive. Nous nous réjouissons beaucoup que vous avez eu un séjour beau chez nous. Au revoir bientôt ! Votre équipe de Schlosshotel

5 out of 5

bien placé, spa propre

juste devant la gare spa est bien propre et bien entretenu

Posted by on 23 Oct 2017

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Comment from Hotel Management

13 Apr 2018 by Hotel Management

Cher client Merci beaucoup pour votre évaluation fantastique sur le Schlosshotel. C'est un plaisir d'entendre que vous avez passé un agréable séjour chez nous et que vous aimiez notre situation centrale et le spa. Nous serions ravis de vous accueillir à nouveau avec nous à l'avenir. Votre Schlosshotel-Team

About the Schlosshotel my Lifestyle

Location Bahnhofplatz 18, Zermatt, VS 3920

Property Features

Schlosshotel my Lifestyle offers its guests a full-service spa, an indoor pool, and a sauna. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Schlosshotel my Lifestyle. This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • Built in 1964
  • Local cuisine
  • Breakfast available (free)
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (234.1 km / 145.5 mi)
  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

Schlosshotel my Lifestyle offers 49 forms of accommodation with a safe and free newspapers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free local cuisine breakfast daily from 7 AM to 10:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Spa Schlosshotel has 1 treatment room. Services include hot stone massages and sports massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and staff at the property wear personal protective equipment.Contactless check-in is available.Individually wrapped food options are available for breakfast.

  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Schlosshotel Life Style Zermatt Hotel
  • Schlosshotel Hotel
  • Schlosshotel Hotel Zermatt
  • Schlosshotel Zermatt
  • Schlosshotel Tenne Hotel Zermatt
  • Schlosshotel Tenne Zermatt
  • Schlosshotel Life Style Hotel
  • Schlosshotel Life Style Zermatt
  • Schlosshotel Life Style
  • Schlosshotel my Lifestyle Hotel
  • Schlosshotel my Lifestyle Zermatt
  • Schlosshotel my Lifestyle Hotel Zermatt

You should know

  • Schlosshotel my Lifestyle offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.