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Double Room (Compact)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£142* Per night/room 12 Nov - 13 Nov

Compact Twin North

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Compact Twin South

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Single Room (Compact - Matterhorn)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Double Room (Compact - Matterhorn)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Compact Single South

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Description

The free breakfast at Sunstar Hotel Zermatt gets good marks from our customers. During your stay, you're just a quick walk from Matterhorn Ski Paradise. Free WiFi in public areas, free train pick-up service and a restaurant are available. Built in 1961, this 4-star hotel has 44 rooms over 5 floors. Free WiFi and free stocked minibars are available in all rooms.

  • All rooms offer free minibar items, flat-screen TVs and room service (during limited hours)
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the breakfast
  • Steps from Matterhorn Ski Paradise and 4 minutes on foot from Zermatt–Sunnegga Funicular
  • Free train station pick-up shuttle service
  • Pets welcome for a fee

Sunstar Hotel Zermatt ratings based on 19 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sunstar Hotel Zermatt

Everyone (10) Couples (6) Family (3) Other (1)
4 out of 5

Posted by on 28 Jul 2020

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3 out of 5
It was ok... But wouldn't recommend for this money.

Posted by , from Zürich on 6 Jul 2020

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3 out of 5

Posted by on 23 Mar 2020

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4 out of 5
Die gesamte Bewertung basiert auch auf dem Preis- Leistungs-Verhältnis.

Posted by on 9 Feb 2020

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5 out of 5
Unser Sternehimmel im Zimmer!! Einzigartig! Am Tag nichts zu sehen! Wenn alles dunkel ist, dann kommt den himmel ins Zimmer:-)

Posted by on 16 Dec 2019

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5 out of 5
Unser Aufenthalt war sehr schön. Das Personal istsehr freundlich und das Frühstücksbuffet ausgezeichnet

Posted by on 17 Nov 2019

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5 out of 5

Posted by on 15 Nov 2019

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4 out of 5
Sehr schönes Hotel mit geschmackvoll eingerichteten Zimmer. Allerdings sehr hellhörig.

Posted by on 31 Jul 2019

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5 out of 5
Sehr gutes Preis-Leistungsverhälnis in traumhafter Umgebung

Posted by on 31 Jul 2019

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4 out of 5
Sehr freundliches Personal. Gute Lage. Das Verhältnis Preis/Leistung ist gut. Der Wellnessbereich ist eher bescheiden.

Posted by on 21 Jan 2019

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes meeting rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Sunstar Hotel Zermatt . This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 5 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1961
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Ski lift tickets
  • Ski equipment storage
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (234.1 km / 145.5 mi)
  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

Sunstar Hotel Zermatt offers 44 forms of accommodation with free minibar items and a safe. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily.

Sunstar Hotel Zermatt has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.

  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunstar Zermatt
  • Sunstar Hotel Zermatt
  • Sunstar Style
  • Sunstar Style Hotel
  • Sunstar Style Hotel Zermatt
  • Sunstar Style Zermatt
  • Sunstar Zermatt
  • Sunstar Hotel
  • Sunstar Hotel Zermatt Hotel
  • Sunstar Hotel Zermatt Zermatt
  • Sunstar Hotel Zermatt Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.