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4.2 out of 5

"perfect in every way, staff, quality and location and the city is very nice. views of the alps too. " More

By wayne on Tue 23 Dec 2014

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Junior Suite, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, River View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Central Plaza Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Bahnhofstrasse. You'll find features such as free WiFi in public areas, plus a restaurant and a health club. Built in 1883, this 4-star hotel has 103 rooms over 6 floors. Satellite TV channels and minibars are available in all rooms.

  • All rooms offer satellite TV, minibars and room service (during limited hours)
  • Free WiFi in some public areas
  • Free covered self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, aerobics classes and yoga classes
  • Guests love the bar and restaurant
  • Just a 4-minute walk from Swiss National Museum and 8 minutes on foot from Bahnhofstrasse
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Central Plaza Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Central Plaza Hotel

Everyone (8) Couples (5) Business (2) Other (1) Friends (1)
5 out of 5

the perfect getaway for couples

perfect in every way, staff, quality and location and the city is very nice. views of the alps too.

Posted by on 23 Dec 2014

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5 out of 5

Posted by on 24 Aug 2020

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Comment from Hotel Management

25 Aug 2020 by Management Assistant

Dear Guest, thank you for your perfect rating. It would be a pleasure to welcoming you back here in our Central Plaza Hotel. Kind regards, Franziska Kläy, Management Assistant

4 out of 5
perfektes Stadthotel sehr gute Lage sauber und gut eingerichtet

Posted by on 12 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Betriebsassistentin

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt und für Ihre Bewertung Es freut uns, dass Sie sich bei uns wohl gefühlt und die perfekte Lage genossen haben. Wir freuen uns auf Ihren nächsten Besuch. Freundliche Grüsse, Franziska Kläy, Betriebsassistentin

5 out of 5
Hotel parfait, agréable, propre, personnel au Service du client et agréable

Posted by on 19 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Marc P.

Dear guest, we would like to thank you for this great review. We look forward to welcoming you back. Kind regards. Marc Pietrowski Front Office Manager

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Management Assistant

Dear Guest, thank you for your visit and for your perfect rating. We are glad that you had a wonderful stay. Kind regards, Franziska Kläy, Management Assistant

3 out of 5
sehr Zentral, Top Lage, für eine Nacht OK. Bett sehr angenehm. Personal sehr hilfsbereit. Mir hat das badezimmer überhaupt nicht gefallen. eine seite war offen und wenn ich auf Toilette ging richte das ganze Zimmer. es gibt kein Fenster nix im Badzimmer. also sowas habe ich auch noch nie gesehen. vorallem kann man nicht ungestört auf Wc gehen ohne das man sich beobachtet fühl. weil jeder könnte rein schauen. Empfehle dieses Hotel nur für Paare die schon paar jahren zusammen sind, für beste freunde, aber nicht mehr. Frühstück war auch ok für 23.- Fr. pro Person. aber das schmimmste kommt jetzt. irgendetwas stimmt nicht mit den Lüftungen, weil unser zimmer Nr. 107 hat von 16:00 bis ca. 22:00 nach fritiertem Pommes gestunken irgendwie kam der ganze gestank aus der Klimaanlage obwohl wir sie NICHT benuzten. das war von mir aus das schlimmste. Preis Leistung stimmt überhaupt nicht. für Zürich ist dieses Hotel leider nicht gut.

Posted by on 21 Apr 2019

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Comment from Hotel Management

3 May 2019 by Betriebsassistentin

Sehr geehrter Gast, vielen Dank für Ihren Besuch sowie für Ihr Feedback. Es freut uns, dass das Bett bequem war und Sie die zentrale Lage genossen haben. Wir bedauer, dass das Badezimmer für Sie nicht passend war. Ja, es ist speziell. Gerne hätten wir Ihnen vor Ort ein anderes Zimmer angeboten. Bitte entschuldigen Sie, dass es ein Problem mit der Lüftung gab - schade, dass Sie uns nicht im Hotel informiert haben, gerne hätten wir auch diesbezüglich vor Ort reagiert. Ihr Feedback wurde bereits an unser Technikteam weitergleitet. Wir wünschen Ihnen eine gute Zeit. Freundliche Grüsse, Franziska Kläy, Betriebsassistentin

2 out of 5
Ich hatte ein grösseres Zimmer erwartet für das dass es das tuereste Zimmer was das man buchen konnte

Posted by on 31 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Betriebsassistentin

Sehr geehrter Gast, vielen Dank für Ihren Besuch sowie für Ihr Feedback. Wie bedauern, dass die Zimmergrösse nicht Ihren Erwartungen entsprochen hat. Die Zimmergrössen entsprechen den Angaben, welche online kommuniziert werden. (Zum Beispiel Doppelzimmer 20 Quadratmeter). Wir wünschen Ihnen eine gute Zeit. Freundliche Grüsse, Franziska Kläy, Betriebsassistentin

5 out of 5
Sehr schönes Hotel. Top Personal. Im Stadtzentrum von ZH.

Posted by on 25 Feb 2019

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Comment from Hotel Management

6 Mar 2019 by Betriebsassistentin

Sehr geehrter Gast, herzlichen Dank für Ihren Besuch sowie für Ihre positive Bewertung. Wir freuen uns, dass Sie die Lage genossen haben und unsere Mitarbeiter positiv erwähnen. Herzliche Grüsse, Franziska Kläy, Betriebsassistentin

5 out of 5
Hyvä sijainti shoppailuun ja vanhaan kaupunkkin nähden

Posted by on 2 Jan 2019

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Comment from Hotel Management

2 Jan 2019 by Management Assistant

Dear Guest, thank you for your visit and for your rating. We highly appreciate your 5 star rating and are glad that you enjoyed the perfect location in the heart of Zurich. Happy new year 2019. Kind regards, Franziska Kläy, Management Assistant

5 out of 5
Hotel proche de la gare, de la vieille ville, du centre ville, du lac, position stratégique. On a passé un excellent sejour

Posted by , from Genève on 23 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Management Assistant

Madame, Monsieur,nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Franziska Kläy, Mangement Assistant

About the Central Plaza Hotel

Location Central 1, Zürich, ZH 8001

Renovations + Closures

This property is closed from 18 January 2021 to 28 February 2021 (dates subject to change).

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

The following facilities are closed on Sunday and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a terrace, and tour or ticket assistance are also featured at the business-friendly Central Plaza Hotel. You'll have access to the health club at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Zürich hotel.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • Built in 1883
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (10.6 km / 6.6 mi)
  • Train station: Zurich (ZLP-Zurich HB Rail Station) (0.5 km / 0.3 mi)
  • Metro station: Central Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Central Plaza Hotel offers 103 forms of accommodation with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. Televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Restaurant King's Cave – This steakhouse only serves dinner.A children's menu is available.

Restaurant/ Bar Central 1 – This restaurant serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Central Garten – This restaurant serves lunch and dinner. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows the sanitisation practices of the Clean & Safe (Switzerland) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CHF 15 and CHF 27 for adults, and CHF 7.5 and CHF 14.5 for children (approximately)
  • Covered self-parking fee: CHF 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Hotel Plaza
  • Central Plaza Hotel
  • Central Plaza Hotel Zurich
  • Central Plaza Zurich
  • Hotel Central Plaza
  • Plaza Central Hotel
  • Central Plaza Hotel Zürich
  • Central Plaza zürich
  • Central Plaza Hotel Hotel
  • Central Plaza Hotel Zürich
  • Central Plaza Hotel Hotel Zürich

You should know

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.