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4.1 out of 5

"Modern property in a quiet part of the city 10 minute tram ride from downtown. Nice buffet breakfast friendly staff. " More

By a verified traveller on Thu 29 Aug 2019

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Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£76* Per night/room 8 Aug - 9 Aug

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Crowne Plaza Zürich. During your stay, you're just a quick walk from Letzigrund Stadium. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool. Built in 1972, this 4-star hotel has 365 rooms over 5 floors. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and TVs
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Hotel Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a sauna and Pilates classes
  • Guests speak favourably about the helpful staff and the proximity to public transport
  • Just a 1-minute drive from Letzigrund Stadium and 12 minutes from Bahnhofstrasse
  • Pets welcome for a fee

Crowne Plaza Zürich ratings based on 44 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Zürich

Everyone (30) Couples (8) Business (1) Family (2) Other (2)
5 out of 5

Posted by on 28 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by Crowne Plaza Zurich

Dear Hotel Guest, We are pleased to read about your positive experience at the Crowne Plaza Zurich and hope you will visit us again in the near future. Kind regards, Heinz Kraehenbuehl, General Manager

5 out of 5

Posted by on 9 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Crowne Plaza Zurich

Dear hotel guest, Thank you very much for your review as well as your stay at the Crowne Plaza Zurich. We hope to have the pleasure of welcoming you back soon at our hotel. Kind regards, Heinz Kraehenbuehl, General Manager

5 out of 5

Posted by on 10 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Heinz Kraehenbuehl, General Manager

Dear hotel guest, Thank you for your great rating. We are happy to welcoming you back! Best regards Heinz Kraehenbuehl, General Manager

4 out of 5
Modern property in a quiet part of the city 10 minute tram ride from downtown. Nice buffet breakfast friendly staff.

Posted by on 29 Aug 2019

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Comment from Hotel Management

11 Sep 2019 by Heinz Kraehenbuehl, General Manager

Dear Guest Thank you very much for your comment and for choosing Crowne Plaza Zurich. We are happy to read that you enjoyed your stay with us. Your comment has been forwarded to our team and we are all looking forward to welcoming you again soon. Best regards,

4 out of 5
+ Beautiful pool, gym, steam rooms and sauna with relaxing area - Unreliability of electronic room keys; failed five times during our stay

Posted by on 4 Jul 2019

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Comment from Hotel Management

5 Jul 2019 by Heinz Kraehenbuehl, General Manager

Dear Guest Thank you very much for your stay at Crowne Plaza Zurich and for taking the time to give us feedback. We are happy to read that enjoyed our facilities and cour relax during your stay. We apologize for the inconvenience regarding the room key. We will cehck internally why this didn't work properly. We hope to see you again soon in our hotel. Best regards,

4 out of 5
Hôtel très bien situé à deux pas de l’arrêt de ligne 2 &3. Avec un très bon spa piscine mais terrasse un peu à l’abandon bien qu’agréable. La chambre correcte mais vieillissante. Par contre avec la chaleur de la semaine, la climatisation était tout simplement dépassée! Petit déjeuner avec choix très apprécié.

Posted by on 24 Jul 2021

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5 out of 5

Posted by on 22 Sep 2020

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Comment from Hotel Management

28 Sep 2020 by Crowne Plaza Zurich

Dear hotel guest, Thank you very much for your great review as well as your stay at the Crowne Plaza Zurich. We are happy to see that you have fully enjoyed your time with us and hope to have the pleasure of welcoming you back soon at our hotel. Kind regards, Heinz Kraehenbuehl, General Manager

4 out of 5

Posted by on 17 Mar 2020

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4 out of 5

Posted by on 14 Mar 2020

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5 out of 5
On a tout aimé ; sauf que ça serai gentil s’il y aurai une personne à la réception qui parle français ... parce que il y a eu des nomment (comme par exemple l’arrivé) qu’on sait pas bien compris parce que y avait personne qui comprenait ! Mais si non le reste très bien et très confortable !

Posted by , from Bienne on 4 Feb 2020

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Comment from Hotel Management

6 Mar 2020 by Crowne Plaza Zurich

Dear Isabella, Thank you very much for your positive review as well as your stay at the Crowne Plaza Zurich. We are happy to read that you enjoyed your time in our hotel and looking forward to welcome you back soon. Kind regards, Heinz Kraehenbuehl, General Manager

Renovations + Closures

The following facilities are closed for Christmas Day and New Year's Day:

  • Fitness facilities
  • Sauna
  • Full-service spa
  • Hot tub
  • Swimming pool

Property Features

Crowne Plaza Zürich offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Crowne Plaza Zürich. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Zürich hotel is smoke free.

  • 365 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 1972
  • Bar or lounge
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Zurich Airport (ZRH) (12.6 km / 7.8 mi)
  • Train station: Zurich Altstetten Station (2.1 km / 1.3 mi)
  • Metro station: Letzigrund Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Zürich offers 365 forms of accommodation with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Hotel Restaurant – This restaurant specialises in Latin American cuisine and serves lunch and dinner.

Bar – This bar specialises in Modern European cuisine and only serves light fare. Open daily.

Restaurant West – This buffet restaurant only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 25 per pet, per night
  • Maximum 2 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 29 per person (approximately)
  • Covered self-parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Zurich
  • Crowne Plaza Zürich
  • Crowne Plaza Zürich Hotel
  • Crowne Plaza Zürich Hotel Zurich
  • Crowne Plaza Zürich Zurich
  • Zürich Crowne Plaza
  • Crowne Plaza Zürich Hotel
  • Crowne Plaza Zürich Zürich
  • Crowne Plaza Zürich Hotel Zürich
  • Crowne Plaza Zürich an IHG Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.