6 Aug 2019 by illuster
Dear guest, Thank you for taking the time to give us your opinion on your last stay at the HOTEL illuster. What else could we have done for you so that your stay would correspond to a 5-star feedback? We know that it has been very hot during your stay and we tried to manage the heatwave as best as we could by shutting down the windows and using the black out curtains. We look forward to welcoming you back soon. Best regards Emanuele Cosomati - Hotel Manager
12 Jan 2020 by hotelilluster8610
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem letzten Aufenthalt im HOTEL illuster mitzuteilen. Leider können wir Ihrer Bewertung nicht entnehmen, was konkret nicht Ihren Erwartungen entsprochen hat. Wir freuen uns Sie bald wieder bei uns zu begrüssen. Beste Grüsse Emanuele Cosomati - Hotel Manager
Hotel Illuster offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. There are 2 meeting rooms available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly Hotel Illuster. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. A complete renovation of Hotel Illuster was completed in July 2016. This 3-star Uster hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Hotel Illuster offers 60 forms of accommodation with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath, slippers, complimentary toiletries and hairdryers. This Uster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and portable fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2016.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Ustaria – Overlooking the garden, this bar specialises in local cuisine and serves breakfast, lunch, dinner and light fare.
Ustaria Bar & Terrace – Overlooking the garden, this restaurant specialises in regional cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities. Individually wrapped food options are available for breakfast. The property affirms that it follows the sanitisation practices of the Clean & Safe (Switzerland) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.