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 Zürich •1 Room
 Zürich • 1 Room
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ibis Zurich City West

0-star property
Schiffbaustrasse 11, Zürich, ZH 020 3788 4841
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3.7 out of 5
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Twin Room, 2 Single Beds (New Sleep Easy Concept)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£114* Per night/room 29 Apr - 30 Apr

Room, 1 Double Bed (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Multiple Beds (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at ibis Zurich City West. During your stay, you're just a quick walk from Technopark Business Center. You'll find features such as free WiFi in public areas, plus a snack bar/deli and a business centre.

  • Free WiFi
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a playground and bicycles to rent
  • Just a 3-minute drive from Letzigrund Stadium and a few minutes from Swiss National Museum
  • Cats and dogs welcome for a fee (restrictions apply)

ibis Zurich City West ratings based on 44 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Zurich City West

Everyone (24) Couples (12) Family (2)
4 out of 5
lobby is the most pretty thing in this hotel. everything else average

Posted by on 2 Feb 2024

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5 out of 5
Alles ok

Posted by on 5 Nov 2023

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2 out of 5
Viel zu kleines Zimmer! Wir hatten eine dreckige Dusche mit fremden Haar in de Dusche! Für diesen Preis so ein kleines Zimmer unsauberes Zimmer und unpraktisch eingerichtet!…. NIE MEHR WIEDER!

Posted by on 10 Sep 2023

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2 out of 5
C’était lA

Posted by on 21 Apr 2023

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Comment from Hotel Management

24 Apr 2023 by Sonia

Dear Mrs. Beyina,thank you for taking the time to give us an feedback.We are thankful for being a part of your experience here in Zürich. However we are sorry to see that your stay wasn't going as expected.We hope to give us the chance for an improvement and that we get to welcome you again.Warm regards,Ibis Zurich City West Team

4 out of 5

Posted by on 1 Apr 2023

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Comment from Hotel Management

24 Apr 2023 by Sonia

Dear Mrs. Cheng,thank you for taking the time to write us.We were delighted to have you staying with us, therefore we are looking forward to see you again.Have a nice rest of the week.Sonia DumitrescuFront Office Supervisor

3 out of 5

Posted by on 2 Jan 2023

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2 out of 5
L'accueil n'etait pas agréable, trop d'attente et pas tres sympathique. Mais je pense que la faute revient au gerant car il manquait clairement de personnel.

Posted by on 1 Jan 2023

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Comment from Hotel Management

6 Jan 2023 by sonia

Chère Laurella,Nous vous remercions pour votre commentaire concernant votre précèdent séjour à l’IBIS Zürich City West et sommes sincèrement désolés d'apprendre que votre séjour a été une source de déception pour vous.Nous sommes vraiment désolés du fait que notre service à votre arrivée n'ait pas été à la hauteur de vos attentes. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours.Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Avec nos meilleures salutations.Ibis Zurich City West Team

5 out of 5
Freundliches Personal, gute Lage, nähe Tramhaltestelle, saubere Zimmer

Posted by on 28 Oct 2022

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1 out of 5

Posted by on 29 Aug 2022

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5 out of 5

Posted by on 10 Jul 2022

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About the ibis Zurich City West

Location Schiffbaustrasse 11, Zürich, ZH 8005

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite business centre. A terrace, tour or ticket assistance, and vending machine are also featured at ibis Zurich City West. Parking is available for a fee. A complete renovation of ibis Zurich City West was completed in February 2020. This 3-star Zürich hotel is smoke free.

  • 155 guestrooms or units
  • 7 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Zürich Central Station (2.8 km / 1.7 mi)
  • Metro station: Technopark Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Zurich City West offers 155 air-conditioned accommodations with complimentary bottles of water and a hairdryer. This accommodation offers separate sitting areas. 22-inch flat-screen televisions come with satellite channels. Bathrooms include a shower. This Zürich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2020.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 220 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is a maximum of one baby cot/crib per room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 9.50 for children
  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hotel Zurich City West
  • ibis Zurich City West
  • Zurich City West ibis
  • ibis Zurich City West Zürich
  • Etap Zurich City West
  • Accor Zurich City West
  • Ibis Hotel zürich
  • ibis Zurich City West Hotel
  • ibis Zurich City West Zürich
  • ibis Zurich City West Hotel Zürich

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.