Skip to main content
Beginning of main content
4.0 out of 5

"It’s first time I’m writing a review property is in excellent location easy excess to reach Zurich main station just 10min - Hotel got swimming pool m ... " More

By a verified traveller on Sun 01 Sep 2019

Enter dates to see availability

Select your room to view prices

Superior Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
£121* Per night/room 28 May - 29 May

Superior Room, 1 Queen Bed (and armchair)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Novotel Zurich City West. During your stay, you're just a quick walk from Technopark Business Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 144 rooms over 5 floors. All rooms offer free WiFi and free stocked minibars.

  • Air-conditioned rooms with free minibar items, 24-hour room service and desks
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a playground
  • Guests speak favourably about the breakfast and the location
  • Just a 3-minute drive from Letzigrund Stadium and a few minutes from Swiss National Museum
  • Cats and dogs welcome for a fee

Novotel Zurich City West ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Zurich City West

Everyone (16) Business (2) Family (8)
4 out of 5
It’s first time I’m writing a review property is in excellent location easy excess to reach Zurich main station just 10min - Hotel got swimming pool my child loved it. Variety in breakfast English to Continental to vegetarian options. Only thing I didn’t like the room we stayed in had sofa bed which eventually broke on 2nd night even after complaining to reception nothing was done & no one even bothered to get back to us, so had to squeeze with children’s on one bed otherwise everything is good.

Posted by on 1 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

8 Oct 2019 by Tawi

Dear Novotel Guest Thank you for taking the time to Review. All comments from our guests are extremely relevant to us as they help us improve our service. We are happy to hear that your Family enjoyed our Locations and Breakfast as well the indoor-Swimming pool which is open everyday from 6am to 11pm. We regret that our concept has not met your expectations, but we will look forward to another opportunity to show you the true nature of hospitality. Thank you again for your stay with us and Looking Forward to welcome you back. Best Regards

5 out of 5

Posted by on 21 Feb 2019

Was this review helpful to you?
4 out of 5

Nice hotel

Location is close to central and breakfast was good

Posted by on 25 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

8 Feb 2018 by Novotel Zurich City West

Dear Guest, Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

3 out of 5

Close to Equinix

Location is good, parking is good, clean, silent. Breakfast was expensive, nothing in minibar.

Posted by on 22 Dec 2013

Was this review helpful to you?
5 out of 5
Wir haben uns sehe wihl gefühlt.

Posted by on 16 May 2021

Was this review helpful to you?
Comment from Hotel Management

16 May 2021 by Tawi Upin

Dear Guest, Thank you very much for visit and the good rate. We are looking forward to welcome you back again in our Novotel Zürich City-West Kind Regards

3 out of 5
Le déjeuner était vraiment très médiocre. En fin de pot de confiture, 3 tranches de salamis, presque rien sur le présentoir. Pas grand chose...en plus c'est toujours du pain précuit et c'est pas bon. Piscine hors service alors qu'on y venait pour ça !! POur des enfants de 11 et 13 ans, le lit était vraiment petit.

Posted by , from Sarzens on 15 Oct 2020

Was this review helpful to you?
Comment from Hotel Management

2 Nov 2020 by Tawi Upin

Bonjour Novotel hote, Nous nous excusons sincèrement pour les différents défauts énumères notamment lors de votre petit déjeuner au restaurant. En raison de la situation actuelle du Covid-19, nous ne disposons que d’un nombre limité de denrées proposées pour notre buffet petit-déjeuner et en appelons donc à votre compréhension. Nous vous remercions d’avoir fait part de vos différentes remarques qui, de cette façon, nous aiderons à mettre en œuvre diverses solutions afin de maintenir à l’avenir nos normes de qualité. Avec nos meilleures salutations,

5 out of 5

Posted by on 6 Aug 2020

Was this review helpful to you?
Comment from Hotel Management

10 Aug 2020 by Tawi Upin

Dear Novotel Guest, Thank you very much for taking the time to Review on Epxedia. We are satisfied to see your Review 5 out of 5 and looking Forward to welcome you soon. Best Regards

4 out of 5

Posted by on 11 Jul 2020

Was this review helpful to you?
Comment from Hotel Management

24 Jul 2020 by Tawi Upin

Dear Novotel Guest, Thank you for taking the time to Review our Novotel Zürich City-West. Best Regards

3 out of 5
Tout ok. Sauf le petit dejeuner. Le soir à la reception on m a donné 4 formulaires pour le petit dejeuner. Mais le lendemain matin on nous a servis que 2. Rien pour nos enfants. J ai reclamé et on a amené encore un peu de pain...

Posted by , from Sion on 14 Jun 2020

Was this review helpful to you?
Comment from Hotel Management

24 Jul 2020 by Tawi Upin

Dear Novotel Guest, Thank you for taking the time to Review our Novotel Zürich City-West. Best Regards

5 out of 5

Posted by on 9 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

13 Dec 2019 by Tawi Upin

Dear Novotel Guest Thank You for the wonderful Rate 5 out of 5! See You hopefully soon. Best Regards

About the Novotel Zurich City West

Location Schiffbaustrasse 13, Zürich, ZH 8005

Renovations + Closures

The following facilities or services will be unavailable from February 11 2021 to March 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Zurich City West offers its guests an indoor pool, a fitness centre, and a kids' pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Zurich City West. For a fee, parking is available. This 4-star Zürich hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 5 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich Airport (ZRH) (10.6 km / 6.6 mi)
  • Train station: Zurich Altstetten Station (3.1 km / 1.9 mi)
  • Metro station: Technopark Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Zurich City West offers 144 forms of air-conditioned accommodation with free minibar items and a safe. This Zürich hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6:30 AM to 11:30 AM.

Novotel Cafe Restaurant – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 25.00 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless checkout is available. Individually wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 29 per person (approximately)
  • Self-parking fee: CHF 29.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Zurich City West
  • Novotel Zurich City West
  • Novotel Zurich City West Hotel Zürich
  • Novotel Zurich City-West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel
  • Novotel Hotel zürich
  • zürich Novotel
  • zürich Novotel
  • Novotel Hotel zürich
  • Novotel Zurich City West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel Zürich

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

url importing http://www.ebookers.com/Zürich-Hotels-Novotel-Zurich-City-West.h554742-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Zürich-Hotels-Novotel-Zurich-City-West.h554742-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Zürich-Hotels-Novotel-Zurich-City-West.h554742-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.