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4.0 out of 5

"It’s first time I’m writing a review property is in excellent location easy excess to reach Zurich main station just 10min - Hotel got swimming pool m ... " More

By a verified traveller on Sun 01 Sep 2019

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Hotel Description

Our customers tell us that they enjoy the breakfast at Novotel Zurich City West. During your stay, you're just a quick walk from Technopark Business Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 144 rooms over 5 floors. All rooms offer free WiFi and free stocked minibars.

  • Air-conditioned rooms with free minibar items, 24-hour room service and desks
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a playground
  • Guests speak favourably about the breakfast and the location
  • Just a 3-minute drive from Letzigrund Stadium and a few minutes from Swiss National Museum
  • Cats and dogs welcome for a fee

Superior Room, Multiple Beds (with 2 separate beds and a sofa bed)

Bed Count 1 Single Bed Maximum Occupancy 4 Max
£105* Per night/room 5 Jul - 6 Jul

Superior Double Room, 1 Double Bed (and armchair)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed with Sofa bed (2 seperate rooms)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Novotel Zurich City West ratings based on 21 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Zurich City West

Everyone (14) Business (2) Family (5)
4 out of 5
It’s first time I’m writing a review property is in excellent location easy excess to reach Zurich main station just 10min - Hotel got swimming pool my child loved it. Variety in breakfast English to Continental to vegetarian options. Only thing I didn’t like the room we stayed in had sofa bed which eventually broke on 2nd night even after complaining to reception nothing was done & no one even bothered to get back to us, so had to squeeze with children’s on one bed otherwise everything is good.

Posted by on 1 Sep 2019

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Comment from Hotel Management

8 Oct 2019 by Tawi

Dear Novotel Guest Thank you for taking the time to Review. All comments from our guests are extremely relevant to us as they help us improve our service. We are happy to hear that your Family enjoyed our Locations and Breakfast as well the indoor-Swimming pool which is open everyday from 6am to 11pm. We regret that our concept has not met your expectations, but we will look forward to another opportunity to show you the true nature of hospitality. Thank you again for your stay with us and Looking Forward to welcome you back. Best Regards

5 out of 5

Posted by on 21 Feb 2019

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4 out of 5

Nice hotel

Location is close to central and breakfast was good

Posted by on 25 Dec 2017

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Comment from Hotel Management

8 Feb 2018 by Novotel Zurich City West

Dear Guest, Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

3 out of 5

Close to Equinix

Location is good, parking is good, clean, silent. Breakfast was expensive, nothing in minibar.

Posted by on 22 Dec 2013

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5 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Tawi Upin

Dear Novotel Guest Thank You for the wonderful Rate 5 out of 5! See You hopefully soon. Best Regards

3 out of 5
Wc Abfluss resp Brünali verstopft und bei der Ankunft kein WC Papier

Posted by on 7 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Tawi Upin

Guten Tag Novotel Gast Erst mals vielen Dank für Ihr Feedback und wir freuen uns dass Sie bei uns waren. Es tut mir Leid zu hören das die Materialien im Zimmer nicht vollständig war, das sollte nicht vorkommen. Natürlich klären wir mit unseren Housekeeping ab und wir würden uns freuen Sie wieder zu sehen. Freundliche Grüsse

5 out of 5
La serviabilité et le professionnalisme de la personne au Desk. BRAVO !

Posted by on 10 Nov 2019

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Comment from Hotel Management

22 Nov 2019 by Tawi Upin

Dear Novotel Guest Thank You so much for your excellent Feedback! The nice compliment about our professional staff we will certainly Forward it. We are looking Forward to welcome You back. Best Regards

4 out of 5

Posted by on 27 Oct 2019

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Comment from Hotel Management

11 Nov 2019 by Tawi

Dear Novotel Guest Thank You for taking the time to Rate us on Expedia. Best Regards

5 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Chris

Dear guest, thank you so much for the 5/5 rating, it means a lot to us. We would be happy to welcome you again soon. Sincerley, Chris Fusenig Front Office Manager

5 out of 5

Posted by on 11 Aug 2019

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Comment from Hotel Management

8 Oct 2019 by Tawi

Dear Novotel Guest This perfect Rate on Expedia is amazing. Thank you very much for the time. Always happy to welcome you back. Best Regards

About the Novotel Zurich City West

Location Schiffbaustrasse 13, Zürich, ZH 8005

Property Features

Novotel Zurich City West offers its guests an indoor pool, a fitness centre, and a kids' pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Novotel Zurich City West. For a fee, parking is available. This 4-star Zürich hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 5 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (11.4 km / 7.1 mi)
  • Train station: Zürich Hauptbahnhof (2.9 km / 1.8 mi)
  • Metro station: Technopark Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Zurich City West offers 144 forms of air-conditioned accommodation with free minibar items and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6:30 AM to 11:30 AM.

Novotel Cafe Restaurant – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 25.00 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 29 per person (approximately)
  • Self-parking fee: CHF 29.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Novotel Zurich City West Hotel Zürich
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  • Novotel Zurich City West Hotel Zürich

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.