18 Feb 2020 by Elena Ciofu
Sehr geehrter Gast, zuerst möchten wir Ihnen herzlich danken, dass Sie für Ihren Aufenthalt das Sorell Hotel Zuerichberg ausgewählt haben. Wir bedauern zu lesen, dass Ihr Besuch in unserem Hause nicht zu Ihrer vollsten Zufriedenheit verlaufen ist. Dies entspricht nicht den Standards nach denen wir streben. Ihre konstruktiven und wertvollen Hinweise helfen uns, unsere Qualitäts- und Servicestandards zu überprüfen und Schwächen auszugleichen. Für die Ihnen entstandenen Unannehmlichkeiten möchte ich mich in aller Form entschuldigen. Wie Sie während Ihres Aufenthalts gesehen haben, sind wir seit Anfang Januar in Renovierungsarbeiten um unser Haus und unsere Zimmer für unsere Gäste zu verschönern. Mit voller Freude dürfen wir Ihnen mitteilen, dass auch unsere TV’s ausgetauscht werden. Liebers Gast, in der Hoffnung Sie noch oft bei uns begrüssen zu dürfen, um Sie von unserer Professionalität zu überzeugen verbleiben wir, Mit freundlichen Grüssen, Das Sorell Hotel Team
15 Apr 2019 by Guest Relations
Dear Guest Thank you very much for your kind feedback and the time you have taken for this. We are happy to read you found the cleanness and our very special location in particular commendable. To welcome you again here would be a great pleasure and we wish you all the best in the meantime. Your Sorell Hotel Zürichberg Team
17 Oct 2018 by John Pfister
Greetings from Zürich Thank you for having taken the time to share your positive experience during your stay with us at the Sorell Hotel Zürichberg. We look forward to seeing you again soon at the Sorell Hotels. Best regards, John Pfister Guest Relation Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Sorell Hotel Zürichberg. The hotel can provide concierge services and limo/town car service. For a fee, parking is available. This 4-star Zürich hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Sorell Hotel Zürichberg offers 66 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Restaurant R21 – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Clean & Safe (Switzerland) guidelines.The property affirms that it adheres to the Ecolab (third-party expert - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.