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3.8 out of 5

"We got bored as there's nothing we could do in the hotel. No pool, not even a sauna, nor a fitness room. I did not feel safe using the faucet in the b ... " More

By a verified traveller on Mon 25 Dec 2017

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Superior Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room (Bijou)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Sorell Hotel Zürichberg's great location gets high marks from our customers. During your stay, you're just a quick walk from Zoo Zurich. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 66 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy garden views while dining at Restaurant R21
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Zoo Zurich and 8 minutes from ETH Zurich
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sorell Hotel Zürichberg ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sorell Hotel Zürichberg

Everyone (7) Couples (1) Family (2)
3 out of 5

Good for outdoor lovers.

Pros: The view to the city and good for nature lovers.
Location: Close to a zoo, a good walk into the forest, tram station about 500m away
We got bored as there's nothing we could do in the hotel. No pool, not even a sauna, nor a fitness room. I did not feel safe using the faucet in the bathroom as it is close to a socket. And the sink, as modern as it looks, it's just a total failure. Water can't drain properly. The extra bed was very uncomfortable and was not ready when we checked in. Then they put it just beside the radiator so I had to use the sofa pillows to block the heat. Pillows are very soft and rather thin. Breakfast buffet is a delight. They even serve champaign. I booked a room with a view to the lake but got unlucky with the weather - so foggy. Other than that, the hotel looks nice inside and clean. All the staffs are friendly.

Posted by , from Switzerland on 25 Dec 2017

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2 out of 5
der Lärm vom Korridor hört man im Zimmer, am Sonntag um 07.00. Uhr unangenehm. RTL und auch andere Sender liefen nicht.

Posted by on 16 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Elena Ciofu

Sehr geehrter Gast, zuerst möchten wir Ihnen herzlich danken, dass Sie für Ihren Aufenthalt das Sorell Hotel Zuerichberg ausgewählt haben. Wir bedauern zu lesen, dass Ihr Besuch in unserem Hause nicht zu Ihrer vollsten Zufriedenheit verlaufen ist. Dies entspricht nicht den Standards nach denen wir streben. Ihre konstruktiven und wertvollen Hinweise helfen uns, unsere Qualitäts- und Servicestandards zu überprüfen und Schwächen auszugleichen. Für die Ihnen entstandenen Unannehmlichkeiten möchte ich mich in aller Form entschuldigen. Wie Sie während Ihres Aufenthalts gesehen haben, sind wir seit Anfang Januar in Renovierungsarbeiten um unser Haus und unsere Zimmer für unsere Gäste zu verschönern. Mit voller Freude dürfen wir Ihnen mitteilen, dass auch unsere TV’s ausgetauscht werden. Liebers Gast, in der Hoffnung Sie noch oft bei uns begrüssen zu dürfen, um Sie von unserer Professionalität zu überzeugen verbleiben wir, Mit freundlichen Grüssen, Das Sorell Hotel Team

5 out of 5
Sehr zuvorkommendes Personal. Traumhafte Aussicht und Lage

Posted by on 15 Oct 2019

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4 out of 5
Architektur ist sehr interessant, gutes und kostenfreies Parkhaus. Schöne Aussichtsterrase

Posted by on 24 Sep 2019

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4 out of 5

Posted by on 16 Sep 2019

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4 out of 5
Pidimme huimista maisemista ja hotellin ja seudun siisteydestä.

Posted by on 30 Mar 2019

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Comment from Hotel Management

15 Apr 2019 by Guest Relations

Dear Guest Thank you very much for your kind feedback and the time you have taken for this. We are happy to read you found the cleanness and our very special location in particular commendable. To welcome you again here would be a great pleasure and we wish you all the best in the meantime. Your Sorell Hotel Zürichberg Team

4 out of 5

Posted by on 16 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by John Pfister

Greetings from Zürich Thank you for having taken the time to share your positive experience during your stay with us at the Sorell Hotel Zürichberg. We look forward to seeing you again soon at the Sorell Hotels. Best regards, John Pfister Guest Relation Manager

5 out of 5
sehr angenehmer _Aufenthalt kann das Hotel empfehlen

Posted by on 28 Oct 2016

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3 out of 5

Preisleistungsverhältnis verbesserungswürdig

Pros: Die Lage, die stylishen Zimmer und die eigentlich sehr schöne Location.
Cons: Siehe obige Punkte
Location: Am Zürichberg mit Traumaussicht. Die wunderbare Terasse (vor allem, die der Bar) lädt zum sünnelen ein und der Zoo befindet sich gleich nebenan.
Das Hotel wäre ein schönes Haus, die Lage wunderbar und die schöne Terasse der Bar lädt zum verweilen ein. Bei meinem letzten Besuch vor knapp 10 Jahren war ich begeistert. Das Hotel hat mich voll überzeugt mit dem tollen Mix von Alt/Modern, den schönen Zimmern und dem tollen Service. Leider stimmte für den bezahlten Preis diesmal aber einiges nicht: - Die Badezimmermöbel (speziell ums Lavabo) waren abgenutzt, das Holz abgeplatzt - Das Wasser im Lavabo floss direkt auf den Fussboden - der Siphon war defekt, das hätte der Putzkraft bereits beim Vorbereiten des Zimmers auffallen müssen! - Früchteteller zur Begrüssung ist toll - aber die Pflaume war auf der Unterseite total matschig (wie lange lagen diese Früchte schon im Zimmer?) - In der Bar waren die Möbel so stark abgenutzt, dass die Lehnen der Leder-Barhocker aufgeplatzt waren und teilweise die Innenfüllung sichtbar war - Beim Frühstück war die Bedienung (eine Dame) dermassen gestresst, dass man sich kaum getraute, sie um etwas zu bitten. Kein Lächeln, keine freundlichen Worte und dies obwohl das Restaurant bei weitem nicht gefüllt war. Ich bin wirklicht nicht heikel und zähle mich defintiv nicht zu den Reisenden die überall Fehler suchen - im Gegenteil. Aber in der CH darf man für einen gewissen Preis einen entsprechenden Service/Komfort erwarten. Den erwähnten Punkten sollte man sich dringend annehmen. Wenn dies wieder stimmt, würde ich das Hotel gerne auch wieder weiter empfehlen.

Posted by on 24 Aug 2016

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About the Sorell Hotel Zürichberg

Location Orellistrasse 21, Zürich, ZH 8044

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Sorell Hotel Zürichberg. The hotel can provide concierge services and limo/town car service. For a fee, parking is available. This 4-star Zürich hotel is smoke free.

  • 66 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (12.7 km / 7.9 mi)
  • Train station: Zurich (ZLP-Zurich HB Rail Station) (4.1 km / 2.5 mi)
  • Metro station: Zoo Tram Stop (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sorell Hotel Zürichberg offers 66 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique decor

Food & Drink

Restaurant R21 – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Pet Policy

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Clean & Safe (Switzerland) guidelines.The property affirms that it adheres to the Ecolab (third-party expert - Global) sanitisation guidelines.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 10 per day
  • Pet fee: CHF 25.00 per pet, per night
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sorell
  • Hotel Zuerichberg
  • Sorell Hotel Zuerichberg
  • Sorell Hotel Zuerichberg Zurich
  • Sorell Zuerichberg
  • Sorell Zuerichberg Zurich
  • Zuerichberg
  • Zuerichberg Hotel
  • Sorell Hotel Zürichberg Zurich
  • Sorell Zürichberg Zurich
  • Sorell Zürichberg
  • Sorell Hotel
  • Sorell Hotel Zürichberg Hotel
  • Sorell Hotel Zürichberg Zürich
  • Sorell Hotel Zürichberg Hotel Zürich

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.