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4.0 out of 5

"As somebody who've lived a few meters away from the hotel and dined in their restaurant a few years before, i was i felt my and past experiences and f ... " More

By a verified traveller on Wed 08 Aug 2018

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Premier Room, 1 King Bed (Panorama)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Twin Room, 2 Single Beds (Panorama)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Business Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 Queen Bed (Panorama)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Swissotel Zurich's proximity to the airport. During your stay, you're just a quick walk from Hallenstadion. Free WiFi in public areas, a full-service spa and an indoor pool are available. Built in 1972, this 4.5-star hotel has 347 rooms over 32 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with deep-tissue massages, facials or manicures and pedicures at Spa and Sport
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Guests speak favourably about the helpful staff and the location
  • 6 minutes by car from Hallenstadion and 14 minutes from ETH Zurich
  • Cats and dogs welcome for a fee

Swissotel Zurich ratings based on 60 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swissotel Zurich

Everyone (33) Couples (11) Business (7) Family (2) Friends (4)
5 out of 5

Home away from home

Pros: Staff, room, location and the food.
Cons: The only thing i think could be better are the hours for breakfast and the opening hours of the spa area. I can understand that one needs the restaura
Location: Connections to the ZH is good as always, events in Hallenstadion ZH and one could even jog to Irchelpark.
As somebody who've lived a few meters away from the hotel and dined in their restaurant a few years before, i was i felt my and past experiences and feelings confirmed. The staff was very friendly like always and quite helpful. We had the presidential suite which was really presidential and had all the comforts one would wish for. The only thing i think could be better are the hours for breakfast and the opening hours of the spa area. I can understand that one needs the restaurant for the Brunch on Sundays (i brunched here for 4 years i lived in Oerkikon a few meters from the hotel), but one could extend the time to 11:00 AM on weekends. AS per the Spa, i feel for a 4 star hotel, one could have friendlier opening hours maybe until midnight or something. A Spa closing down at 20:45 PM over the weekend is a bit frastrating.

Posted by on 8 Aug 2018

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4 out of 5

Brilliant location, nice indoor rooftop pool

Pros: Rooftop pool view and friendly staff
Cons: Housekeeping to provide bath robes and slippers to all guest rooms
Location: Lots of eateries nearby and easy to find location, right next to the station
Location is easy to find and right next to the train stations and platforms of Zurich Oerlikon. Trains run into Zurich centre (HB) every 2-3mins from morning to late night so very easy to get around. There are plenty of eateries, coffee shops, bakeries and convenience stores nearby, including a starbucks at the bottom of the hotel building. Rooms are average sized and comes with the usual amenities, including hairdryer, shampoo, lotion and shower gel. One negative is our room did not come with bath robes or slippers. Bed is king size and there is a 50" Samsung TV which you can connect to your samsung devices. Bathroom is on the small side and does not have a partition for the bath so if you are not a couple, you may want to ask for an alternative room. Rooftop spa has a small gym, sauna, steam room and a pool and Jacuzzi which overlooks the entire surrounding area. Nice view and relaxing when there is no-one else using the pool. Hotel staff were friendly throughout our stay, welcoming and willing to assist us with our luggage. Overall a decent stay, though building on the outside looks slightly outdated but they have definitely refurbished the interior to make it more modern.

Posted by , from London, UK on 5 Mar 2018

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Comment from Hotel Management

30 Mar 2018 by Kim

Thank you so much for all this Feedback! We are looking Forward to seeing you back some day. all the best in the meantime

5 out of 5

Close to Airport, town center etc

Pros: Location and ability to offer a good breakfast service
Cons: Hotel Foyer felt crowded
Location: Close to Airport, town center etc. Train station across the road. makes travelling to Swiss locations easy
Spent four nights in the hotel which was well equipped to deal with the business traveler and the tourist. Quality of Food and facilities very good and the rooms are comfortable. The rooms are well equipped.

Posted by , from London on 24 Aug 2017

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3 out of 5

Swissotel Zurich

Overall below expectations for a 4 star accommodation .The rooms are basic , need renovation (cupboards are old and deteriorating and the carpet was not very clean. Gym is very small and crowded and breakfast was overpriced. Staff was nice and helpful so this made the experience ok however I would consider twice before coming back.

Posted by on 10 Oct 2016

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5 out of 5

perfect short break

Spent 4 nights here while attending a wedding in Zurich. Chose it because it was only affordable hotel with spa plus it is opposite railway station. Location is between airport & city. 5 mins from airport & 10 mins to city by train. Macdonalds & lots of shops & bars close by but tram or train ride if you want to spend time in Zurich city. Farmers market outside on Saturday. Hotel staff very polite & helpful. Pc in lobby with printer for printing out boarding passes for return journey & staff printed out train tickets for return to airport. Free WiFi in Starbucks in lobby but chargeable in hotel rooms. Booked classic room but got upgraded to room with free Nespresso coffee maker. Room clean, bed comfy, ensuite bath & shower small but adequate. Tv with lots of English channells including bbc & itv so got to watch the footy after the wedding! Pool on top floor is a must for relaxing with views across city & mountains. Sauna & steam room separate from pool but also with panoramic views. Swimwear not allowed in sauna & steam room for hygiene reasons but towels allowed if you are shy about going in naked. Road works outside slightly spoiled the experience but it has to be done sometime. Altogether a perfect place for us and a thoroughly enjoyable stay.

Posted by on 12 Jun 2014

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4 out of 5

Excellent hotel and staff!

My sister and I stayed for 3 nights at Swissotel Zurich this week. The hotel is in Oerlikon. From the airport it only takes 4 minutes to the hotel on the train. The hotel is opposite as soon as you leave the station. This makes it so easy with luggage! From the hotel you can get the tram or trai to Zurich centre, the train takes 7 minutes to the centre. The tram takes about 20 mins to Zurich centre, but you can take in different areas if the city. We had a twin room. The rooms are great, all the usual mod cons. You get a nespresso machine, kettle, along with tea, coffee, milk, sugar etc. The rooms have a nice decor. The bathroom is small but perfectly formed. A great rain style shower, a magnifying mirror (great for us ladies to do our makeup). Toiletries are provided too. The beds are very comfortable. They even have a pillow menu, where you can choose a pillow and they will bring it to your room! A nice touch. We didnt have breakfast included in our hotel deal. We went to the co-op store that is opposite the hotel and bought croissants for our breakfast. Perfect! The breakfast is 35 Swiss francs per person per day, too much for my liking! Definitely consider this hotel if you are visiting Zurich. The staff are so helpful and friendly, nothing is too much trouble. We ate in Oerlikon on 2 evenings, and the staff gave us great recommendations. Excellent staff make for an excellent stay. Wifi is chargeable, but if you join the Swiss circle scheme on the Swissotel website and give your membership no at checkin, you will get wifi for free. The Swissotel circle scheme is free to join. A good tip, if you want to use the internet. Thankyou Swissotel, for a great stay.

Posted by on 1 Jun 2014

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4 out of 5

zurich trip

Good location , dinner at night was excellent,staff very friendly,not too keen on breakfast.just had the one ,refurbishment going on so there was no lift from the entrance ,had to use stair to the first floor,not so good when you have a knee replacement.apart from that a very good hotel,

Posted by on 29 Apr 2014

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5 out of 5

Awesome and Convenient

This hotel is perfectly located right outside Oerlikon main station, with a short train raid to Zurich and a short train ride to the airport. Very comfortable, staff were exceptional.

Posted by on 21 Mar 2016

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4 out of 5

Night in Oerlikon

The hotel is very good. The room was modern and had all we needed. The location is a little outside ZH but close to very good public transport. Luckily the trains could not be heard from the room. The only complaint was after spending a lot for a basic room I would have expected free internet. Here they wanted CHF 7 for what fast food restaurants provide for free!!

Posted by on 11 Sep 2015

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5 out of 5
Das Hotelpersonal war wie immer sehr freundlich und zuvorkommend. Nur zu empfehlen.

Posted by , from Laax on 17 Jul 2020

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Comment from Hotel Management

17 Jul 2020 by FrontOffice

Vielen Dank für das tolle Feedback!

Renovations + Closures

This property is closed from 1 December 2020 to 31 March 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Swissotel Zurich offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 6997 square feet (650 square metres) and includes conference centres. A sauna, spa services, and a terrace are also featured at the luxury Swissotel Zurich. Parking is available for a fee. This 4.5-star Zürich hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 32 levels
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1972
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Zurich (ZRH) (10.2 km / 6.3 mi)
  • Train station: Zürich Hauptbahnhof (4.3 km / 2.7 mi)
  • Metro station: Oerlikon Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Swissotel Zurich offers 347 forms of accommodation with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Swissotel Zurich has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Spa Services

Spa and Sport has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Massages


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per night (maximum CHF 60 per stay)
  • Only dogs and cats are allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. The property affirms that it follows the sanitisation practices of the ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self-parking fee: CHF 36 per day
  • Pet fee: CHF 20 per pet, per night (maximum CHF60 per stay)
  • Late check-out fee: CHF 50.00 (subject to availability)
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swissotel Hotel Zurich
  • Swissotel Zurich
  • Zurich Swissotel
  • Swissotel Zurich Hotel
  • Swissotel Zurich Hotel
  • Swissotel Zurich zürich
  • Swissotel Zurich Hotel zürich
  • Swissotel Zurich Zürich
  • Swissotel Zurich Hotel Zürich

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.