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4.5 out of 5
Wonderful!
See all 27 ebookers Reviews

"bed was a bit like a bathtub. but the rest was comfortable. " More

By a verified traveller on Mon 18 Nov 2019

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Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£177* Per night/room 26 May - 27 May

Premium Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swissôtel Amsterdam ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swissôtel Amsterdam

Everyone (6) Couples (14) Family (1)
4 out of 5
bed was a bit like a bathtub. but the rest was comfortable.

Posted by on 18 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by swissotelamsterdam

Dear Sir / Madam, Thank you for your review. We are pleased to read that you have had a comfortable stay with us. Please know that our team always remains at your full disposal during your stay should you need any assistance. Thank you once again and we hope to be able to welcome you back for a true 5 star worthy experience! Warm greetings, The Swissotel Amsterdam Team

5 out of 5
The Hotel was in a great location, very central and near the train station, most trams passed by the Hotel heading in all directions to sights etc.

Posted by on 31 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by swissotelamsterdam

Dear Sir / Madam, All our team members would like to thank you for your kind review in which you mention our very prime location! It is indeed true that we are very ideally located, right in the middle of the city center and close by all major attractions. Thank you once again for pointing this out to all other travelers and we hope to have the pleasure of welcoming you back! Kind regards, The Swissotel Amsterdam Team

5 out of 5
the staff are very good went out of way to make stay the best room was really clean nothing was to much bother for them

Posted by on 30 Aug 2019

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Comment from Hotel Management

2 Sep 2019 by H. Kluit

Dear Sir/Madam, I am very happy with your kind and positive review in which you mentioned that you enjoyed the /friendly staff & cleanliness. Please know that receiving such feedback is always a gift and I am looking forward to share this with my team as this is highly appreciated. Thank you for taking the time to share this with us and we hope to see you again soon! Kind regards, Harold Kluit General Manager Swissôtel Amsterdam

4 out of 5
everything was good, no complaints. Pleasant stay, good location.

Posted by on 10 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by swissotelamsterdam

Dear Sir / Madam, Thank you kindly for taking the time to write a review! It is great to read that you mentioned that your stay was good, pleasant and our great location. We always want to exceed expectation and providing you with a 5 out of 5 experience, so please let us know if there is anything we could do to make your stay more memorable. Thank you once again and we hope to have the opportunity to welcome you again soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

5 out of 5
Sehr gut gelegen. Ruhig. Vom Flughafen aus einfach mit dem Zug zu erreichen und dann zu Fuss. Freundliches Personal.

Posted by on 28 Mar 2024

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Comment from Hotel Management

29 Mar 2024 by Wencke Bolsius, General Manager

Sehr geehrte Dame, wir bedanken uns für Ihre Bewertung.Es freut uns sehr zu hören, dass Sie die zentrale Lage unseres Hotels und die Ruhe trotz der lebhaften Umgebung geschätzt haben. Unsere bequeme Anbindung an öffentliche Verkehrsmittel und die einfache Erreichbarkeit vom Flughafen sind Aspekte, die wir besonders stolz hervorheben. Dass unser Personal Ihnen freundlich und zuvorkommend begegnet ist, erfüllt uns mit besonderer Freude.Die von Ihnen erwähnte Sauberkeit der Zimmer und der Zustand des Hotels sind Bereiche, die wir stets mit großer Aufmerksamkeit pflegen. Wir sind ständig bestrebt, unseren Gästen ein makelloses Umfeld zu bieten und bedauern, wenn wir Ihre Erwartungen in diesen Aspekten nicht vollständig erfüllen konnten.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Freundliche Grüße,Wencke Bolsius, General Manager

5 out of 5
Excellent location, great staff.

Posted by on 25 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Wencke Bolsius, General Manager

Dear Kari,Please accept our thanks for your kind review regarding your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.Wishing you all the best and looking forward to your next visit,Wencke Bolsius, General Manager

4 out of 5
The breakfast buffet was great, the matress of the beds were too soft and in the shower, there is no curtain, but a short shower wall. Everything else is okay.

Posted by , from Geroldswil on 10 Oct 2023

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Comment from Hotel Management

12 Oct 2023 by Wencke Bolsius General Manager

Dear Claude,We'd like to thank you for taking the time to review your experience.We are delighted to hear that you enjoyed our delicious breakfast buffet. Our team strives to provide a variety of fresh and tasty items to start your day off right.We apologize if the mattress was too soft for your preference and for any inconvenience caused by the shower design. We appreciate your feedback and will take it into consideration for future improvements. Our rooms are designed to provide comfort and relaxation, and we are sorry if this aspect did not meet your expectations.We hope to welcome you back. Best wishes,Kind RegardsWencke BolsiusGeneral Manager

5 out of 5
Near everything

Posted by on 20 Mar 2023

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Comment from Hotel Management

20 Mar 2023 by Wencke Bolsius General Manager

Dear Pierre, Thank you rating us with the best score. We are delighted that you have enjoyed your stay at Swissotel Amsterdam and hope to welcome you back in the near future. Kind regards,

5 out of 5
Das Hotel ist sehr zentral gelegen und das gesamte Personal äusserst sympathisch und hilfsbereit. Die Ausstattung des Premiumzimmers war sehr zufriedenstellend, aber leider etwas klein. Auch die Aussicht auf den Innenhof (kein Sonnenlicht) war eher enttäuschend. Aber alles andere war perfekt!

Posted by on 5 Mar 2023

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Comment from Hotel Management

5 Mar 2023 by Wencke Bolsius General Manager

Dear Gladys, Thank you so much for taking the time to review our hotel with the best score. We are delighted you enjoyed the stay with us and hope to welcome you back in the near future. Kind Regards,

3 out of 5
Das Zimmer war beim Bezug eine Katastrophe. Nachträgliches Zimmer ok.

Posted by on 8 Jan 2023

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.