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Customer Experience Rating
5/ 5

The hotels were well priced and available.

Customer Experience Rating
5/ 5

You have never let me down.

Customer Experience Rating
5/ 5

very easy website to use

Customer Experience Rating
5/ 5

Excellent service

Customer Experience Rating
4/ 5

Easy booking procedure with instant confirmation by email and sms.
To date never experienced any problems with previous bookings.

Customer Experience Rating
4/ 5

Easy to use, good variety of airlines.
Things to improve – when airline does changes due to COVID – communication is not clear or too late. Easier to do changes directly with airline but then it’s not clear how to communicate and confirm changes to ebookers.

Customer Experience Rating
5/ 5

Excellent service

Customer Experience Rating
4/ 5

It was easy to make the booking for the hotel I wanted at a good price.

Customer Experience Rating
5/ 5

Excellent customer service with outstanding support for customers if they have any issue with their bookings. Exceptional support if customers has been affected by Covid 19 or has to cancel their non refundable bookings. Their agents will do their best twitch the hotel to persuade them to issue full refund. Trustable travel agent and I feel safe when I book through it. Generous loyally bonus+. Regular discount code. Good value for money. Wide range of hotels.

Customer Experience Rating
5/ 5

Easy to book hotel , I was informed by text and email within 5 minutes of booking , excellent services