6 Apr 2024 by matthew
Dear Ernest, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NECCrowne Plaza NEC
6 Aug 2023 by Matt
Dear Wayne, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Crown Plaza NEC
6 Apr 2022 by .
Dear Guest, Thank you for your review. We are sorry you were unhappy with your stay and we will work hard to fix the issue you encountered during your stay. your comments have been passed to the relevant head of departments as we use feedback such as yours to improve our service. Thank you for letting us know. We really hope we have the opportunity to welcome you back to the hotel as we would like to give you the true experience at the Crowne Plaza Birmingham N.E.C. Kind Regards, Ross Sweeney Front Office Supervisor
13 Dec 2021 by Kay- Assistant Front of House Manager
Thank you for taking the time to write your review.We are extremely sad to hear of the shortfalls you experienced while staying with us, your comments have been passed to the relevant head of departments as we use feedback such as yours to improve our service. We really hope we have the opportunity to welcome you back to the hotel as we would like to give you the true experience at the Crowne Plaza Birmingham N.E.C.
13 Aug 2019 by Nikita Agrawal
Dear Guest, Thank you very much for a lovely review, we are happy that you enjoyed your stay with us, especially your feedback regarding Mohammed from Bar will be passed on as I know he will be very encouraged by this. we hope we have the opportunity to welcome you back again soon. Kind Regards, Nikita Agrawal, Hotel Manager
1 Aug 2019 by Agrawal
Dear Guest, Thank you for the great score you posted. We really hope we have the opportunity to welcome you back to the hotel as we would like to give you the true experience at the Crowne Plaza Birmingham N.E.C. Kind Regards, Nikita Agrawal - Hotel Manager
25 Aug 2019 by Nikita Agrawal
Dear Guest, Thank you for taking the time to write your lovely review. We are glad to hear that you enjoyed your stay here. We really hope we have the opportunity to welcome you back to the hotel as we would like to give you the true experience at the Crowne Plaza Birmingham N.E.C. Kind Regards, Nikita Agrawal, Hotel Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza Birmingham NEC, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Birmingham hotel.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Crowne Plaza Birmingham NEC, an IHG Hotel offers 242 accommodations with video game consoles and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a English breakfast on weekdays from 6:00 AM and 10:00 AM.
The Lobbyist Bar Lounge – This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill – This restaurant serves breakfast, dinner and light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
