"Hotel slightly spoilt by the fact that the only place to get a drink after sundown was a smoky smelling bar. The staff were always very friendly and h ... " More
7 Sep 2023 by The Bay Hotel
Dear Silvan, Thank you for taking the time to complete a review about your stay at The Bay Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart and we will do our best to improve going forward. We hope to see you at The Bay Hotel again soon! Kind regards,The Bay Hotel
The Bay Hotel offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and an indoor tennis court. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, 2 meeting rooms, and limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the business-friendly The Bay Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This Cape Town hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Bay Hotel offers 78 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Deli – Overlooking the ocean and pool, this delicatessen serves breakfast and lunch.
24-hour room service is available.
2 outdoor tennis courts and an indoor tennis court are featured at the hotel. 4 outdoor swimming pools are on site along with a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Mint Wellness Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The Bay Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.