31 May 2024 by José Luis Saíz Director General / General Manager
Dear Madam,Thank you for sharing this positive review.We are thrilled to hear that you found Hotel El Puerto by Pierre & Vacances to be well-maintained and ideally located, complementing the attentive nature of our staff. Our team takes great pride in offering a comfortable and enjoyable experience for our guests, and it is heartening to know that these efforts resonate with you.Your recognition of the cleanliness of your room and the overall condition of the hotel is greatly appreciated. These are areas we focus on diligently to ensure a pleasant environment for our guests. Moreover, we are pleased that the amenities provided in the room contributed positively to your stay.While we strive for excellence in service, we are always seeking ways to enhance our guest experience. Your high rating in this regard is a testament to the dedication of our team, and we are grateful for your feedback.It would be our pleasure to have you return on another occasion. Very best wishes,José Luis Saíz Director General / General Manager
16 Apr 2024 by José Luis Saíz Director General
Estimada Beatriz,Muchísimas gracias por su reseña acerca de su experiencia en Hotel El Puerto by Pierre & Vacances.Ha sido un placer para nosotros devolverle la confianza depositada en nuestro hotel con una estancia agradable. Estamos muy contentos al comprobar, a través de su puntuación, que hemos estado a la altura de sus expectativas. Su satisfacción es nuestra mayor recompensa. Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,José Luis Saíz Director General / General Manager
21 Mar 2024 by José Luis Saíz Director General / General Manage
Estimado Sr. Daniel,Nos alegra sobremanera recibir su positivo comentario.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,José Luis Saíz Director General / General Manager
6 Nov 2022 by José Luis Saíz Director General / General Manage
Dear Lesley,It was a pleasure to receive this great review.We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.We look forward to seeing you again on your next stay.Best wishes,José Luis Saíz Director General / General Manager
5 Nov 2022 by José Luis Saíz Director General / General Manage
Dear ArranThank you for this review about your stay with us at the Hotel El Puerto by Pierre & Vacances.We are glad that our location met your expectations and would like to apologise for any noise disturbance you experienced. We encourage guests to let us know of any issues on site so we can find an immediate solution, your comfort is our top priority.Moreover, we regret that you were disturbed and will be discussing this with our cleaners to ensure this does not happen in the future. Please accept our apologies for any inconvenience.Furthermore, we have noted your comments regarding breakfast and are sorry that this was not to your satisfaction. We are always open to suggestions of additional offerings and we will be reviewing your comments with our chef.We hope to have the opportunity of welcoming you back in the future for an improved experience. Best regards,José Luis Saíz Director General / General Manager
19 Sep 2022 by José Luis Saíz Director General / General Manage
Dear Peter,Thank you for letting us know how you rated your recent stay.We are very sorry your experience didn't meet all your expectations.We would certainly like to know how we could have improved your experience.We hope to welcome you back for a return visit, Best regards,José Luis Saíz Director General / General Manager
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a vending machine are also featured at Hotel El Puerto by Pierre & Vacances. This 3-star Fuengirola hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Hotel El Puerto by Pierre & Vacances offers 300 air-conditioned accommodations, with a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower. This Fuengirola hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Visual Restaurant – On-site buffet restaurant.
Skybar – This rooftop bar overlooks the pool. Open selected days.
Albatroz Bar – On-site bar. Open daily.
A hosted evening meal is available for a surcharge daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Room sizes vary. The size indicated in room descriptions represents the smallest room size available per room type.
Please note that the pool can only be accessed by 3 flights of stairs.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.