30 Jul 2023 by Hilton Gatwick Team
Thank you for your feedback! We hope to welcome you back soon. Kind regards,
19 May 2023 by Hilton Gatwick Team
Thank you for your feedback! We hope to welcome you back in the future. Kind regards,
17 Jan 2023 by Hilton Gatwick team
Dear Fiona,Thank you for taking your time to leave your feedback about your recent stay at Hilton Gatwick.We are very sorry about us had to use envelopes instead of key wallets whilst we were waiting for stationary supplies. Please accept our apologies for the inconveniences, however even key wallets have no information on about facilities or directions, these are throughout the hotel signage as well as displayed on the TV menu.We look forward to welcoming you back to our hotel in the near future.Kind regards,
6 Oct 2022 by Hilton Gatwick Team
Good afternoon,Thank you for choosing us for your accommodation and thank you for your lovely feedback.We hope to see you again soon.Kind regards,Hilton Gatwick Team
24 Feb 2024 by Hilton Gatwick Airport
Dear Barbara,Thank you for your feedback. We're glad to hear that you found our hotel conveniently located near the South terminal and that you enjoyed the quality of our bedding. However, we apologize for the inconvenience of the room being rather cold during your stay. We'll ensure to address this issue promptly to provide a more comfortable environment for our guests in the future.We're also pleased to hear that you enjoyed our breakfast. Your satisfaction is important to us, and we appreciate your valuable feedback. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved stay in the future.
1 Oct 2023 by Hilton Gatwick team
Thank you for your feedback! We hope to welcome you back soon. Kind regards,
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 21 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12198 square feet (1133 square metres) and includes conference space. A 24-hour health club, multilingual staff, and a garden are also featured at the business-friendly Hilton London Gatwick Airport. A complete renovation of Hilton London Gatwick Airport was completed in May 2023. This Gatwick hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Hilton London Gatwick Airport offers 821 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 10:30 AM.
Charlie Frys Bar – On-site sports bar.
The Garden Restaurant – On-site family restaurant. Open daily.
Amy's Lobby Bar – On-site lobby lounge. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour health club.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.