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4.0 out of 5
Very good!
See all 17 ebookers Reviews

"Great hotel, great location to Shoreditch & Spitalfields Spa is lovely and clean. Breakfast is delicious Rooms veey spacious and clean, great amenit ... " More

By a verified traveller on Sun 13 Aug 2023

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Standard Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£136* Per night/room 26 May - 27 May

Family Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Montcalm East, Autograph Collection ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Montcalm East, Autograph Collection

Everyone (8) Couples (6) Family (1)
5 out of 5
Great hotel, great location to Shoreditch & Spitalfields Spa is lovely and clean. Breakfast is delicious Rooms veey spacious and clean, great amenities. Nice Bday touch with prosecco & chocolates in the room complimentary. I would definitely stay again

Posted by , from Leicester on 13 Aug 2023

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Comment from Hotel Management

13 Aug 2023 by Ingrid Moreni

Dear Reena,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay with us and had a nice birthday surprise.We look forward to meeting you soon.Regards

2 out of 5
On the outset this really is a great hotel. We had a couple of strange things when checking in - I honestly don't know who left the notes on the booking but when checking in with my husband the guy at the reception looked at us in a funny way and said: "It says you are expecting a 12yr old boy to join you..." - which was not the case and the way the question was asked was just awkward full stop! Made me feel really uneasy! On top of that he kept calling me Miss instead of Mrs and was looking at my husband as if he was just a random guy. Honestly awful! Rooms are nice and clean, hotel clearly takes steps to reduce waste too. Loved the fact that you had water stations on each floor with both still and sparking water - very nice touch! Turn down service offered as well, underfloor heating in the bathroom - all nice stuff. However the strange shape of the building means that the rooms are very dark, with very little space for natural light to get in, unless it was evening it was very unpleasant for the eyes, lighting in the room was not great either. So if you are after a nice bright room, look elsewhere. Based on this alone I would not stay there again unfortunately.

Posted by on 31 May 2022

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Comment from Hotel Management

11 Jun 2022 by Martina Baccigalupi, Guest Experience Team

Dear Izabela, Thank you for sharing you honest feedback. I am happy to see you liked the hotel shape and our effort to support sustainability! I am very disappointed that we failed to meet your overall expectations. I am sorry about the check in experience, I had a conversation with the associate that checked you in to make sure similar mistakes will not happen again in the future. Please note that their way of calling you Miss was not meant in a disrespectful way; we use the title "Miss" on a regular basis, unless we are told differently. I hope you will give us another chance. On the next occasion I would be more than happy to personally take care of your stay. Please send me a direct message after you make a new booking and I will make sure everything will be ready for your arrival. Regards,

5 out of 5
Very clean and nice hotel. Spa was also good and the service is top!

Posted by on 2 Jan 2020

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Comment from Hotel Management

23 Jul 2022 by Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

3 out of 5
It’s quite a nice hotel but the staff aren’t that helpful and the rooms are already looking a bit tired even though the place has only been open a few years. Check-in is pretty slow because they never have enough staff on the desk even when there are lots of people waiting to check in.

Posted by on 12 Oct 2019

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Comment from Hotel Management

23 Jul 2022 by Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

4 out of 5
The overall stay was good however there was an instance where t

Posted by on 24 Aug 2019

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Comment from Hotel Management

23 Jul 2022 by Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

5 out of 5
The hotel was very good, had everything you could ever want in a hotel and the location was really good

Posted by on 7 Jul 2019

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Comment from Hotel Management

7 Jul 2019 by Denise Lembo

Dear Guest, Thank you for taking the time to share with us your feedback of your recent stay. I am happy to hear that you enjoyed your overall experience, and it will of course give me great joy to share this with the team. We hope to welcome you back to the Hotel very soon. Kind Regards, Denise Lembo Guest Experience Team

2 out of 5
The heated floors was the highlight of my stay. Did not live up to its hype. Below average hotel. Nice staff though!

Posted by on 11 Feb 2019

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Comment from Hotel Management

23 Jul 2022 by Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

1 out of 5

Posted by on 21 Jan 2019

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Comment from Hotel Management

23 Jul 2022 by Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. Front Office Team

5 out of 5
Awesome hotel with lovely spa. Spacious and comfy bed even looks good on the outside!

Posted by on 18 Jan 2019

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Comment from Hotel Management

23 Jul 2022 by Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

4 out of 5

Posted by on 7 Jan 2019

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Comment from Hotel Management

23 Jul 2022 by Front Office Team

Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.