2 Mar 2023 by Debra Patterson, Quality Executive
Dear Sarah, Thank you staying with us at The Savoy and for taking the time to complete a guest satisfaction survey. We are so happy to hear your Savoy experience did not disappoint and you returned home with many happy memories of your time with us, and enjoyed the personal touches and service from the team. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back to The Savoy, in the near future. With best regards, Debra Patterson, Quality Leader
6 Mar 2023 by Debra Patterson, Quality Executive
Dear Gail, We very much appreciate you taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and I will share your score with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to The Savoy very soon. With kindest regards, Debra Patterson, Quality Leader
22 Aug 2021 by Debra Patterson, Quality Executive
Dear Anonymous, Thank you for your review and we hope to welcome you back to The Savoy again in the near future. With best regards, Debra Patterson, Quality Executive
13 Dec 2019 by PB
Thank you for taking the time to provide such positive feedback following your recent visit to The Savoy. I do hope to have the pleasure of welcoming you back again soon. Kind regards, Philip Barnes, Managing Director at The Savoy
20 Nov 2019 by PB
Thank you for taking the time to provide such positive feedback following your recent visit to The Savoy. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Philip Barnes, Managing Director at The Savoy
3 Apr 2019 by Philip
Thank you for taking the time to provide such positive feedback following your recent visit to The Savoy. I do hope to have the pleasure of welcoming you back again soon. Kind regards, Philip Barnes, Managing Director at The Savoy
10 Apr 2018 by Managing Director at The Savoy
Dear james, Thank you for sharing your comments with us regarding your recent stay at The Savoy. I was pleased to learn that overall you enjoyed your stay. We do value feedback from our customers as it is the only way we can truly improve our offering, and rest assured I will look into the issues you have mentioned. We do hope you will return to The Savoy in the future, in order that we can deliver to you a completely outstanding experience. Kind regards, Philip Barnes Managing Director at The Savoy
The Savoy offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 13 meeting rooms. Event space at this hotel measures 5124 square feet (476 square metres) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the luxury The Savoy. For a fee, parking is available. This Edwardian London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Savoy offers 267 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
River Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Reservations are required.
Savoy Grill – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Thames Foyer – This restaurant serves breakfast and light fare. Reservations are required. Open daily.
Beaufort Bar – On-site cocktail bar. Reservations are required. Open selected days.
American Bar – On-site cocktail bar. Reservations are required. Open selected days.
24-hour room service is available.
A 24-hour health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
BEAUTY AND FITNESS has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.
