23 Mar 2018 by Kempinski Management
Dear Paulette, Thank you for your feedback.
1 Apr 2019 by Manish Nambiar, General Manager
Dear Guest, Thank you for taking the time to share your positive feedback following your recent visit to our hotel. We are delighted to know that you have enjoyed a great time with us and we are glad to see your 5-star rating. Knowing that we have met your expectations is the best recognition for all of us. We are looking forward to your next visit to us, hopefully soon again. With best personal regards, Manish Nambiar General Manager
The following facilities are closed until further notice:
Kempinski Hotel Gold Coast City offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Event space at this hotel measures 18830 square feet (1749 square metres) and includes conference rooms. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Kempinski Hotel Gold Coast City. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 5-star Accra hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Kempinski Hotel Gold Coast City offers 269 forms of accommodation with free minibar items and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This Accra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Papillon Restaurant – On-site diner.
Cedar Garden – This restaurant specialises in Mediterranean cuisine. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a health club.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
