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4.3 out of 5

"From the point you arrive and Reception onwards you can tell this is a quality hotel in a rather unique location, that is, within a small fort (compa ... " More

By a verified traveller on Sat 23 Dec 2017

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£100* Per night/room 12 May - 13 May

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Pousada de Angra do Heroismo - Forte Sao Sebastiao ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pousada de Angra do Heroismo - Forte Sao Sebastiao

Everyone (2) Couples (2)
5 out of 5

Outstanding

Pros: Excellent location
Cons: Integrate into Pestana Priorities scheme
Location: Visit Monte Brasil and the historic centre of the town of Angra
From the point you arrive and Reception onwards you can tell this is a quality hotel in a rather unique location, that is, within a small fort (compared with the large and active one opposite, by Monte Brasil). The architects have worked hard and creatively doing an outstanding job in integrating modern architecture with this part state controlled, part Pestana (Pousadas) structure. There are even two discreet swimming-pools. The rooms are well-appointed and very comfortable, excellent beds good shower, amenities, and pretty fast wi-fi. Breakfast was substantial and included a lot of good local Azorian produce (cheeses, bread, sweets). There is also a designer split-level bar area opposite reception. Free parking outside the fort- a bonus- as Angra generally charges for parking. The chef at the Forte de Sao Sebastiao works some wonders. Good food, beautifully and classily presented. If you are there for a Fado music (food and wine) do not miss out on this. It is a must. Very professionally run. The staff, Fernanda on Reception, Lobelia and Luis in the restaurant are attentive, efficient and prompt. The one small gripe was that although it is a Pousada it is a Franchise and you don't get Pestana Priority Discounts or points.

Posted by , from London on 23 Dec 2017

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5 out of 5

Posted by on 12 Oct 2022

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Comment from Hotel Management

23 Feb 2023 by Fernanda Botelho

Thank you very much, your feedback is very important to all our staff.

5 out of 5
Sehr freundliches und hilfsbereites Personal. Die Lage ist phänomenal.

Posted by on 30 May 2022

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Comment from Hotel Management

23 Feb 2023 by Fernanda Botelho

Thank you very much, your feedback is very important to all our staff.

2 out of 5

Das schlecteste Zimmer was wir je hatten

Pros: Die Umgebung
Cons: Das Hotelpersonal könnte freundlicher sein und auf die Wünsche der Gäste eingehen, wie oben beschrieben
Location: Visit the nearby city
Wir kamen um ca. 20 Uhr in diesem Hotel an. Wir bekamen ein Zimmer mit kleinerem Fenster. Kein Balkon oder Terasse wie das Nebenzimmer. Die Gäste konnten uns direkt ins Zimmer schauen. Das Zimmer war sehr sehr dunkel, die Beleuchtung war schwach. Eine Nachttischlampe fehlte. Zur Toilette musste man drei Stufen hochsteigen. Die Badewanne war wirklich nicht zum Duschen gedacht. Das Hotel iat nicht behinderten gerecht. Wir reklamierten am nächsten Tag und wollten ein anderes Zimmer haben. Es hiess zweimal, dass nichts frei ist, obwohl ebooker noch 5 Zimmer anbot. Wir wären auch bereit gewesen mehr zu zahlen, es war nichts zu machen. Zähneknirschend blieben wir dann noch die restlichen zwei Tage. Also wer vor bösen Überraschungen sicher sein will, bucht nicht dieses Hotel.

Posted by , from Chur on 26 Sep 2017

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About the Pousada de Angra do Heroismo - Forte Sao Sebastiao

Location Rua do Castelinho, Angra do Heroismo, 9700 045

Property Features

  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Food & Drink

Pousada de Angra do Heroismo - Forte Sao Sebastiao has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scooter/moped rentals on site
  • Snorkelling on site
  • Scuba diving on site
  • Fishing on site
  • Sailing on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Mobile payments
  • Noise-free rooms not guaranteed
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Pousada Angra Heroismo Forte Sao Sebastiao
  • Pousada Forte Sao Sebastiao
  • Pousada Forte Sao Sebastiao Hotel
  • Pousada Forte Sao Sebastiao Hotel Angra Heroismo
  • Pousada Angra Heroismo Forte Sao Sebastiao Hotel
  • Pousada de Angra do Heroismo Forte Sao Sebastiao
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.