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19 Aug 2019 by Management
Hello thank you for staying with us at the Senator Hotel Apts. We hope you will stay with us again soon. Take care and have a wonderful day.
24 Oct 2018 by Management - Senator Hotel Apts
Hi and thank you for staying at the Senator Hotel Apts. We are very glad to hear that everything was up to your high expectations . We can't wait to welcome you again soon. Take care.
15 Sep 2017 by Management - Senator Hotel Apts
Hello Kirsty, Thank you for staying at the Senator Hotel Apts. Guest feedback is valuable to us because is the most reliable way to see what areas of our hotel are in need of improvement. We are sorry that our beds were not up to your expectations. Our breakfast buffet consists of 40 different options and in your case we made arrangements for gluten free bread as requested. There’s also the choice of filter coffee. From what we have been informed by our front office and bar manager, everyone was more than willing to help with any problems you might have had but you didn’t ask for any assistance. A different option for the microwave was offered from reception which was not preferred. From your booking the hotel received for your stay 121.90 euro (£107.52) euro for 2 adults and 2 children age 10 and 0 (7 month). No added half board charges were made for the infant. Half board expenses are applied for children ages 3-12. In spite of this while eating at our restaurant you demanded also a full adult portion for the young infant which was provided by the Bar manager with no extra charge. About the slow service, from what we can see from CCTV you entered our restaurant at 19:20 and left at 20:40. All of our baby cots have a PVC mattress which we are obligated by Health and Safety to use which is then covered with clean sheets and a quilt. In our standard rooms we provide of course soap and in our superior rooms extra toiletries are offered. The Hotel has a contractual agreement with a licensed Pest Control company for regular checks and sprays the premises with approved pesticides which keep away any unwanted pests. The warm and humid climate of Cyprus weather provides the perfect conditions for this type of pests to flourish that’s why the hotel doesn’t take lightly this matter so regular schedule routine checks are being made to avoid this.Thanks
22 Aug 2017 by Christian Yiannou , Operations Manager
Thank you for taking the time to leave us your feedback of your recent stay at Senator Hotel Apts. It is very important to us as it is the best way to get better at what we do. I was very sorry to read that your experience with a specific department was not as smooth as it could have been though. Rest assure that we have made a follow up with the department in order to improve this situation.Thank you so much and we can't wait to have you back!!! Have a wonderful day!!!!!!
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi , Wired internet access - surcharge
Free self parking , Free parking nearby
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Please note air conditioning is available in bedrooms only.
Senator Hotel Apartments - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.
