Khaban Bacalar Hotel Boutique

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

• Front desk opens daily at 8:00 AM
• Property follows sanitisation practices of COVID-19 Guidelines (WHO)
• Front desk closes daily at 9:00 PM
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Staff temperature checks are conducted regularly
• Masks are compulsory at the property
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities on-site
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Guests are provided with free hand sanitiser
• Staffed front desk
• Children stay free - maximum age 9
• Social distancing measures are in place
• Guest will receive an email before arrival 24 hours
• Contactless check-in is not available
• No rollaway/extra beds available
• Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
• No cots (infant beds) available
• Guests will receive an email with special check-in instructions
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Children stay free
• Service animals not allowed
• Individually-wrapped food options are not available
• Number of children who can stay free - 2
• Debit cards
• No gap period between guest stays