12 Apr 2018 by Liming
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted the points you mentioned about the room condition and will take immediate action – particularly about the cleanliness of the room you stayed in. Regarding the comfort of our bedding, we have instructed our Housekeeping Team to check the condition of this particular mattress. If unsatisfactory: it will be changed to avoid the same problem happen again. I am very sorry for the inconvenience caused. On the other hand, we were delighted to read that you appreciated your overall stay in our property, especially our hotel location and our friendly Lady at Concierge desk. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Beijing Peace. If I can be of any assistance, please do not hesitate to contact me. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace
29 Nov 2019 by Liming
Dear Guest, I would like to thank you for taking the time to share your experience at Novotel Beijing Peace. The Team and I are glad to hear you were satisfied with your stay with us. We all look forward to welcoming you back in the near future. Sincerely. Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace
The following facilities or services will be unavailable from January 8 2022 to March 30 2022 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Novotel Beijing Peace offers its guests a kids' pool, an indoor pool, a health club, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 4650 square feet (432 square metres) and includes conference rooms. A sauna, tour/ticket assistance, and an arcade/games room are also featured at the family-friendly Novotel Beijing Peace. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. This 4-star Beijing hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Novotel Beijing Peace offers 401 forms of accommodation with minibars and laptop-compatible safes. 29-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets. This Beijing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
The Square – This buffet restaurant serves breakfast, lunch and dinner.
Le Cabernet – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.
An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
For the benefit of our customers, we have provided a rating based on our ratings system.