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"ETAP Hotel is beside Filthy MacNastys Nightclub, and noise levels on a Saturday night isn't good. Its not the Ritz, its very basic clean accommodati ... " More

By a verified traveller on Tue 01 Mar 2022

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Triple Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£43* Per night/room 17 Jul - 18 Jul

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at ETAP Belfast. During your stay, you're just a quick walk from Grand Opera House. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a computer and multilingual staff
  • Guests speak favourably about the helpful staff and the central location
  • Within a 10-minute walk of Grand Opera House and Belfast City Hall
  • Pets welcome for a fee (restrictions apply)

ETAP Belfast ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ETAP Belfast

Everyone (15) Students (1) Family (2)
4 out of 5
ETAP Hotel is beside Filthy MacNastys Nightclub, and noise levels on a Saturday night isn't good. Its not the Ritz, its very basic clean accommodation. No kettle in room. Just a TV.

Posted by on 1 Mar 2022

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Comment from Hotel Management

10 Mar 2022 by n

Dear Kay, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. If you would like to contact us, please do not hesitate. Sincerely The ETAP Team

5 out of 5

Posted by on 6 Feb 2020

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team

5 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

11 Mar 2022 by nikita

Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team

3 out of 5
If you just needed a bed for a few days it was ok. Shower head broke and so was the window. Was expecting it to be a little more cosy

Posted by on 24 Oct 2019

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

5 out of 5
very central, clean and user-friendly. near many restaurants and pubs and shops.

Posted by , from cork on 2 Jan 2019

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Comment from Hotel Management

11 Mar 2022 by nikita

Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team

3 out of 5
excellent position in city, staff very friendly HOWEVER this was definitely a case of living out suitcase. Only storage space three coat hangers, no drawers etc. for two people! No chairs, one stool. Little balls of dust on floor. Remote on TV didn't work. We laughed and didn't reallymind it - but be warned!

Posted by on 24 Sep 2018

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

1 out of 5
we arrived there 9.30 in thee evening room was already cancel before we reached there because we didn't call to call to confirm we were coming! we asked for two room with twin beds . there were none

Posted by on 8 Aug 2018

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

4 out of 5

Budget hotel no thrills

Location: Vere popular J D Weatherspoon's ( The Bridge ) Food / drink brilliant
Budget hotel , staff brilliant clean and comfortable room , pity no drink making facility / tray in room, hot drinks available in lobby. If ever in Belfast again would use this hotel.

Posted by , from Cheshire on 22 May 2018

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

4 out of 5

Excellent Location

Pros: All aspects
Cons: Nothing to be improved.
Location: Excellent location for sightseeing, pubs, restaurants, theatre etc
Comfortable bed Quite location Well set out eating area Lift and stairs in ideal location Breakfast excellent Good city information from reception Good selection of bottled drinks etc from reception area Well set out reception area Quite and a good budget hotel

Posted by on 7 May 2018

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Comment from Hotel Management

11 Mar 2022 by nikita

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

4 out of 5

Good city location

Hotel itself is close to all Belfast things. Right in the middle. Clean basic room which was what I needed for my weekend.

Posted by , from londonderry on 30 Apr 2018

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Comment from Hotel Management

11 Mar 2022 by nikita

Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and a front desk safe are also featured at the eco-friendly ETAP Belfast. This Belfast hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 6 levels
  • Built in 2013
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Great Victoria Street Station (0.4 km / 0.3 mi)

Room Amenities

ETAP Belfast offers 146 accommodations. Flat-screen televisions come with digital channels. Bathrooms include a shower. This Belfast hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

ETAP Belfast has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 8.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Cash deposit required
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10.5 per person (approximately)
  • Nearby parking fee: GBP 10.50 per day
  • Pet fee: GBP 8.00 per pet, per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ETAP Belfast Hotel
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  • Belfast ETAP Belfast Hotel
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  • ETAP Belfast Hotel
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  • ETAP Belfast Belfast
  • ETAP Belfast Hotel Belfast

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.