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4.7 out of 5

"Staff were very nice and helpful. Our room was clean and tidy. The rooms had a unique and strange decor which I didn’t really understand. There was lo ... " More

By a verified traveller on Mon 09 Sep 2019

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Room, 1 King Bed (Medium Mama)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£102* Per night/room 1 Nov - 2 Nov

Room, 1 King Bed, Terrace (Large Mama)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (XXL Mama)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds (Large Mama)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed (Large Mama)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Mama Shelter Belgrade gets good marks from our customers. During your stay, you're just a quick walk from Rajiceva Shopping Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy international cuisine while dining at Mama Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests like the breakfast and restaurant
  • Steps from Knez Mihailova Street and 7 minutes on foot from Kalemegdan Citadel
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee

Mama Shelter Belgrade ratings based on 25 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mama Shelter Belgrade

Everyone (19) Couples (2) Family (3)
4 out of 5
Staff were very nice and helpful. Our room was clean and tidy. The rooms had a unique and strange decor which I didn’t really understand. There was lots of drilling noise during the day which could be heard in our room but that did stop during the evening and night. The rooftop bar of the hotel is lovely and the wood over pizzas were delicious however do expect long waiting times as the service is slow. A cool hotel for youngsters and couples!

Posted by , from London on 9 Sep 2019

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Comment from Hotel Management

11 Sep 2019 by Mama Shelter team

Dear JJ, thank you for being Mama’s guest and for your review and feedback. Every opinion is very important to Mama. Mama needs to be perfect. Mama would like to have the opportunity to welcome you again. Mama loves you!

4 out of 5

Posted by on 25 Aug 2021

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5 out of 5

Posted by on 23 Jul 2021

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5 out of 5
Lage ist perfekt. Das Personal ist sehr nett und hilfsbereit. Immer wieder gerne. Sehr cooles Hotel mit toller Terrasse

Posted by on 26 May 2021

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Comment from Hotel Management

11 Jun 2021 by Mama Shelter Belgrade

Dear, thank you for being our guest and for this nice review 🙂 Mama thinks you are also very cool ;) She is happy you loved our location and service! We hope you will visit us again soon 🙂 Mama ❤️ You!

4 out of 5

Posted by on 12 Oct 2020

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Comment from Hotel Management

13 Oct 2020 by Mama Shelter Team

Dear Guest, thank you for your time to leave a note. Mama’s goal is to have all her guests happy and satisfied. We see that you gave us 4, so we would like to know what Mama could do to make you feel completely satisfied with her next time? Mama <3 You!

5 out of 5
sehr freundliche Personal . super Lage, super Frühstück, für mich ist Nr.1 Adresse in Belgrad

Posted by on 24 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Mama Shelter team

Dear, thank you so much for your nice review. Mama is happy that she is your number one choice in Belgrade and that you loved our staff, location and breakfast  We are expecting you soon. Mama loves you!

5 out of 5

Posted by on 25 Dec 2019

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5 out of 5
Fantastische Lage, tolles Personal, gutes Restautant

Posted by on 12 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Mama Shelter team

Dear, thank you for being Mama’s guest and for fantastic words ☺. Mama is looking forward to welcoming you again. Mama loves you!

4 out of 5

Posted by on 9 Sep 2019

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5 out of 5

Posted by on 28 Aug 2019

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About the Mama Shelter Belgrade

Location Kneza Mihaila 54A, Belgrade, 11000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2917 square feet (271 square metres) and includes conference rooms. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Mama Shelter Belgrade. For a fee, parking is available. This 4-star Belgrade hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 7 levels
  • 2917 sq ft of conference space
  • 271 sq. m of conference space
  • Built in 2018
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Belgrade Dunav Station (3.2 km / 2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and designer toiletries. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Mama Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Mama Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mama Shelter Belgrade offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 5.0 per day.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 26 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers portable visual emergency devices on request at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.4 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 7 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 14 years old)
  • Secured self-parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mama Shelter Belgrade Hotel
  • Mama Shelter Hotel
  • Mama Shelter
  • Hotel Mama Shelter Belgrade Belgrade
  • Belgrade Mama Shelter Belgrade Hotel
  • Hotel Mama Shelter Belgrade
  • Hotel Mama Shelter Belgrade Belgrade
  • Belgrade Mama Shelter Belgrade Hotel
  • Hotel Mama Shelter Belgrade
  • Mama Shelter Belgrade Belgrade
  • Mama Shelter Hotel
  • Mama Shelter
  • Mama Shelter Belgrade Hotel
  • Mama Shelter Hotel
  • Mama Shelter
  • Hotel Mama Shelter Belgrade Belgrade
  • Belgrade Mama Shelter Belgrade Hotel
  • Hotel Mama Shelter Belgrade
  • Mama Shelter Belgrade Belgrade
  • Mama Shelter Belgrade Hotel
  • Mama Shelter Belgrade Belgrade
  • Mama Shelter Belgrade Hotel Belgrade

You should know

  • This hotel caters to LGBTQ guests.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.