11 Sep 2019 by Mama Shelter team
Dear JJ, thank you for being Mama’s guest and for your review and feedback. Every opinion is very important to Mama. Mama needs to be perfect. Mama would like to have the opportunity to welcome you again. Mama loves you!
11 Jun 2021 by Mama Shelter Belgrade
Dear, thank you for being our guest and for this nice review 🙂 Mama thinks you are also very cool ;) She is happy you loved our location and service! We hope you will visit us again soon 🙂 Mama ❤️ You!
13 Oct 2020 by Mama Shelter Team
Dear Guest, thank you for your time to leave a note. Mama’s goal is to have all her guests happy and satisfied. We see that you gave us 4, so we would like to know what Mama could do to make you feel completely satisfied with her next time? Mama <3 You!
26 Feb 2020 by Mama Shelter team
Dear, thank you so much for your nice review. Mama is happy that she is your number one choice in Belgrade and that you loved our staff, location and breakfast We are expecting you soon. Mama loves you!
15 Oct 2019 by Mama Shelter team
Dear, thank you for being Mama’s guest and for fantastic words ☺. Mama is looking forward to welcoming you again. Mama loves you!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2917 square feet (271 square metres) and includes conference rooms. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Mama Shelter Belgrade. For a fee, parking is available. This 4-star Belgrade hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and designer toiletries. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Mama Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Bar – On-site bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mama Shelter Belgrade offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers portable visual emergency devices on request at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.