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 Bern •1 Room
 Bern • 1 Room
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Hotel Ambassador

4-star property
Seftigenstrasse 99, Bern, BE 020 3788 4841
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4.1 out of 5
Very good!
See all 39 ebookers Reviews

"The hotel is right opposite Tram #9 stop, about 10 mins Bern central station. Staff are friendly and speak good English (as is usual in Swiss hotel ... " More

By a verified traveller on Thu 08 Dec 2016

Points Of Interest

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Double Room (Room Selected at Check-In)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£120* Per night/room 12 May - 13 May

Comfort Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Single Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room (Room Selected at Check-In)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Comfort Quadruple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Hotel Ambassador ratings based on 39 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Ambassador

Everyone (13) Business (5) Couples (8) Family (7) Friends (2)
1 out of 5

never 4 stars

Staff insulted me, I was proved right, never a word of excuse. they certainly could never work at the Schweizerhof ! corner of the room was a minimal bathroom, no privacy. decoration tasteless and cold. the restaurant served Tilapia, this is junkfish ! I certainly was unhappy there.

Posted by , from La Provence France on 30 Nov 2017

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4 out of 5

Good apart from faulty internet

Pros: Please see earlier section
Cons: Please see earlier section
Location: Please see earlier section
The hotel is right opposite Tram #9 stop, about 10 mins Bern central station. Staff are friendly and speak good English (as is usual in Swiss hotels). I didn’t have a car but I liked the idea of free parking. The room was modern and clean. I stayed on the 2nd floor in a single bed room. I liked the large floor-to-ceiling windows but they needed net curtains, as I didn’t like the idea of people at the tram stop peering up into my room. The size of the room was fine – much better than many others in Bern (e.g. Metropole or Kreuz). The room temperature was a bit warm but a nice contrast to the 0 degree temperature outside. Room access was via a key (rather than card). The room didn’t come with an ironing board, but reception were happy for me to grab one from their store room. I liked the positioning of the socket by the desk and bed. It was one of those Swiss triple sockets - fine for native plugs but could not take more than one bulky power adaptor. The room had a minibar and kettle with tea & coffee sachets. It didn’t have a bottle of complementary water or any biscuits. When the internet was working it was excellent. But it took a very long time to connect. Once it took over 1 hour to connect (I restarted my laptop 3 times to increase my chances of success). It simply wouldn’t take me to the landing page and timed out instead. Reception admitted that the internet was faulty and they in contact their supplier about it. The bathroom had an actual bath! This is unusual for

Posted by , from UK on 8 Dec 2016

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5 out of 5

Posted by on 13 Jul 2023

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4 out of 5
Nettes Personal, Zimmer gross und teils mit Aussicht auf die Stadt.

Posted by , from Ebmatingen on 2 Jul 2023

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4 out of 5
Bien situé pour se déplacer à pied dans Berne, palais fédéral à un petite demi- heure de marche et zoo à 10 minutes à pieds. Personnel sympa. Un petit effort sur la déco serait un plus pour l’hôtel.

Posted by on 23 Apr 2023

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5 out of 5
Je remercie l'hôtel pour la mise à disposition de son parking pendant la durée de mon séjour.

Posted by on 8 Dec 2022

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4 out of 5

Posted by on 6 Aug 2022

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5 out of 5

Posted by on 19 Apr 2022

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5 out of 5
sehr schönes und gutes Haus. Ist zu empfehlen

Posted by on 12 Apr 2022

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5 out of 5
Situation idéale, calme et tranquillité, le SPA, modeste mais très bien. Le tram au pied de l'hôtel

Posted by , from GENEVE on 4 Feb 2022

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About the Hotel Ambassador

Location Seftigenstrasse 99, Bern, BE 3007

Property Features

  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hotel Ambassador has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

  • Free bicycles on site

Spa Services

  • Sauna in spa
  • Massages
  • Hot stone massage
  • Reflexology
  • Sports massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Ambassador Bern
  • Ambassador Bern Hotel
  • Ambassador Hotel Bern
  • Bern Ambassador
  • Bern Ambassador Hotel
  • Bern Hotel Ambassador
  • Hotel Ambassador Bern
  • Hotel Bern Ambassador
  • Hotel Ambassador SPA Bern
  • Hotel Ambassador Bern
  • Hotel Ambassador Hotel
  • Hotel Ambassador Hotel Bern

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.