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4.5 out of 5

"Amazing breakfast and excellent location. The staff is very nice and the hotel totally exceeded my expectations. I am very happy with it and will co ... " More

By a verified traveller on Sat 20 Apr 2019

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Smart Inner Views

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£208* Per night/room 28 Aug - 29 Aug

Superior Double

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Suite Guggenheim Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Guggenheim View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite Guggenheim View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Gran Hotel Domine Bilbao. During your stay, you'll be connected to the convention centre and just a quick walk from Ensanche. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at Lé Café, a bistro that serves Basque cuisine
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with manicures and pedicures, massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Steps from Guggenheim Museum Bilbao and 5 minutes on foot from Bilbao Fine Arts Museum

Gran Hotel Domine Bilbao ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gran Hotel Domine Bilbao

Everyone (11) Couples (1)
4 out of 5

Posted by on 6 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Estitxu Etxebarria Garcia

Estimado Huésped, Agradecemos que haya elegido nuestro Gran Hotel Domine como su hotel en Bilbao y por dedicarnos su tiempo en evaluar su estancia. Es un orgullo saber que hemos cubierto sus expectativas y que ha disfrutado de una agradable y memorable experiencia con nosotros. Sería un placer darle la bienvenida de nuevo para brindarle otra maravillosa estancia. Un cordial saludo, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5

Posted by on 28 Apr 2019

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Comment from Hotel Management

3 May 2019 by Estitxu Etxebarria Garcia

Estimado Huésped, Muchas gracias por haber elegido nuestro Hotel como su alojamiento en Bilbao y por el tiempo invertido en evaluar su estancia. Nos sentimos muy halagados de haber superado sus expectativas y de que haya disfrutado de una agradable y memorable experiencia. Esperamos poder darle la bienvenida de nuevo muy pronto! Saludos cordiales, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
Amazing breakfast and excellent location. The staff is very nice and the hotel totally exceeded my expectations. I am very happy with it and will come again.

Posted by on 20 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Estitxu Etxebarria Garcia

Dear Guest, Thank you for trusting Gran Hotel Domine during your recent stay in Bilbao. We appreciate your time in sharing with us your impressions. It is very encouraging to learn that you had a wonderful stay and that we have exceeded your expectations. We appreciate your warm words towards our remarkable and caring staff and that our nutritious a la carte breakfast accompanied by the best views of Bilbao were to your liking. We hope we have the opportunity to welcome you again soon for another memorable stay. Best wishes, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
It is a lovely hotel and the location is unbeatable. 2 issues, but maybe thats if eboookers (amongst other things) that while booking they dont show the option if rooms facing the guggenheim. Even though we booked a premium room had to accept a road side room. The terrace coffee shop opens only buffet breakfast. Although the manager let us have a small a la carte on the terrace. Thanks a lot for that.

Posted by , from zurich on 24 May 2018

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Comment from Hotel Management

25 May 2018 by Estitxu Etxebarria Garcia Guest Assistant

Dear Mr. / Mrs. Ravishankar, Thank you for the trust placed in choosing Gran Hotel Domine during your recent stay in Bilbao. We are eager to learn that you enjoyed our facilities, services and privileged location! We inform you that starting June 1st our Guests can enjoy our terrace with family and friends. During the summer season, and after our breakfast service, our terrace will be available for the enjoyment of in-house Guests and Locals. Our terrace service will offer delicious appetizers and refreshing cocktails every day of the week until 10pm. We inform you that the Hotel offers several room categories to fulfill each guest´s needs. Once lodged in the Hotel, and under availability, our clients can choose another type of room with a supplement. Please, contact us directly for future reservations, we would be pleased to aid you with a room that suits your requirements. We would love to welcome you again very soon! Best wishes, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5

Views of the Guggenheim with very stylish interior

Pros: Stylish interiors, comfortable queen size bed delicious coffee and cocktails !
Cons: Breakfast was rather expensive at €28 per person.
Location: Guggenheim, great bars and shopping
Stylish hotel, polite and well dressed staff. Great cocktails and balcony views of the Guggenheim.

Posted by on 12 Nov 2017

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Comment from Hotel Management

6 Dec 2017 by Estitxu Etxebarria Garcia Guest Assistant

Dear Guest, Thank you very much for choosing our Gran Hotel Domine during your travel plans. We appreciate your time in evaluating your stay with us and for rating us with top score. We are excited to learn that you had a great experience and that your enjoyed every aspect of your stay with us! Our remarkable staff of well-trained professionals are dedicated to provide personalized loving care to our guests and assure them an unforgettable experience. We are looking forward to welcome you soon for another fabulous stay! Warmest regards from Bilbao! Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
Die Lage ist einmalig, besonders das Frühstück auf der Terrasse.

Posted by on 6 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Estitxu Etxebarria Garcia

Sehr geehrter Gast, Wir danken Ihnen für die Wahl unseres Gran Hotel Domine während Ihres Aufenthalts in Bilbao und dass Sie sich Zeit genommen haben, Ihre Eindrücke zu verfassen. Es freut uns zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir arbeiten stets daran den besten Service für unsere Gäste zu bieten. Es würde uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Einen herzlichen Gruß aus Bilbao, Estitxu Etxebarria Garcia Guest Assistant

3 out of 5
Trotz Buchung eines Guggenheim Deluxe ZImmers wurde uns das letzte Zimme am Flurende zugewiesen, dass nur über ein Fenster statt einer Fensterfront verfügt. Kein Twin Bed trotz Wunschäußerung. Upgrade für das zweite gebuchte Einzelzimmer wurde nicht realisiert!

Posted by on 10 Apr 2019

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Comment from Hotel Management

3 May 2019 by Estitxu Etxebarria Garcia

Sehr geehrter Gast, Vielen Dank für Ihr detailliertes Feedback. Es tut uns Leid zu erfahren, dass Sie Ihre Erfahrung hier bei uns nicht in vollem Ausmaß genießen konnten. Ihr Feedback ist uns von großer Bedeutung, da wir uns so verbessern können und unsere Gäste zufrieden stellen können. Wir bedauern sehr, dass Sie mit unserem Service nicht zufrieden waren und möchten uns für die Unannehmlichkeiten entschuldigen. Sie können sicher sein, dass wir bereits die nächsten Schritte eingeleitet haben, um diese Art von Unzufriedenheit in Zukunft nicht wieder aufkommen zu lassen. Wir würden uns freuen, Sie wieder hier willkommen heißen zu dürfen, damit Sie die echte „Domine Experience“ erleben! Mit freundlichen Grüßen, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5

Posted by on 9 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Estitxu Etxebarria Garcia

Estimado Huésped, Agradecemos que haya elegido nuestro Gran Hotel Domine como su hotel en Bilbao y por dedicarnos su tiempo en evaluar su estancia. Es un placer saber que hemos cubierto sus expectativas y que ha disfrutado de una memorable experiencia con nosotros. Sería un placer darle la bienvenida de nuevo. Un cordial saludo, Estitxu Etxebarria Garcia Guest Assistant

4 out of 5
Perfekt gelegen, vor allem wenn man das Guggenheim-Museum besuchen will! Einmal über die Strasse und fertig! Dazu der traumhafte Blick beim sensationellen Frühstück im 7. Stock quasi von oben herab aufs Guggenheim-Museum!

Posted by , from Kreuzlingen, CH on 7 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by Guest Assistant

Sehr geehrter by B, Wir danken Ihnen für die Wahl unseres Gran Hotel Domine während Ihres Aufenthalts in Bilbao und dass Sie sich Zeit genommen haben, Ihre Eindrücke zu verfassen. Es freut uns zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben und dass die Freundlichkeit unseres Teams dazu beigetragen hat. Es würde uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Einen herzlichen Gruß aus Bilbao, Ana Carla Irastorza Guest Assistant

4 out of 5
Für einen 5 Stern Hotel war das Service Ok, der Empfangbereich war sehr schön Zimmer waren sehr gross, dafür war Einrichtung eher weniger gemütlich.

Posted by on 26 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Estitxu Etxebarria Garcia Guest Assistant

Sehr geehrter Gast, Wir danken Ihnen für die Wahl unseres Gran Hotel Domine während Ihres Aufenthalts in Bilbao und dass Sie sich Zeit genommen haben, Ihre Eindr¨ücke zu verfassen. Es freut uns zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben und dass die Freundlichkeit unseres Teams dazu beigetragen hat. Wir legen großen Wert auf die Meinungen und Anregungen unsere Gäste, da sie diejenigen sind die uns helfen, uns kontinuierlich verbessern zu können. Es freut uns zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben Wir bedanken uns und werden Ihre konstruktiven Kommentare sicher beherzigen, da sie uns helfen jeden Tag ein bisschen besser zu werden. Es würde uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Einen herzlichen Gruß aus Bilbao, Estitxu Etxebarria Garcia Guest Assistant

Property Features

Gran Hotel Domine Bilbao offers its guests a full-service spa, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. A rooftop terrace, a library, and tour or ticket assistance are also featured at the luxury Gran Hotel Domine Bilbao. For a fee, parking is available. This Art Deco Bilbao hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 7 levels
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Bilbao-Abando Station (1.4 km / 0.9 mi)
  • Metro station: Guggenheim Tram Stop (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Gran Hotel Domine Bilbao offers 90 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

Lé Café – This bistro specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 11
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property Registry Number – H.BI.01154
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 32 and EUR 32 per person (approximately)
  • Valet parking fee: EUR 25 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Domine Hotel
  • Gran Domine
  • Gran Domine Hotel
  • Gran Hotel Domine
  • Hotel Silken Gran Domine
  • Silken Gran Domine
  • Silken Gran Domine Bilbao
  • Silken Gran Domine Hotel
  • Silken Gran Hotel Domine
  • Silken Gran Hotel Domine Bilbao
  • Gran Hotel Domine Bilbao
  • Gran Domine Bilbao
  • Gran Hotel Domine Bilbao Hotel
  • Gran Hotel Domine Bilbao Bilbao
  • Gran Hotel Domine Bilbao Hotel Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.