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4.6 out of 5

"Amazing breakfast and excellent location. The staff is very nice and the hotel totally exceeded my expectations. I am very happy with it and will co ... " More

By a verified traveller on Sat 20 Apr 2019

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Smart Inner Views

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£152* Per night/room 23 Jun - 24 Jun

Superior Double

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite (Penthouse)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite Guggenheim Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Guggenheim View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite Guggenheim View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Artist Grand Hotel of Art. During your stay, you'll be connected to the convention centre and just a quick walk from Guggenheim Museum Bilbao. Features include a full-service spa, a restaurant and a gym.

  • Enjoy a bite to eat at The Gallery Modern Bistro, a bistro that serves Basque cuisine
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with manicures and pedicures, massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Guggenheim Museum Bilbao and 5 minutes on foot from Bilbao Fine Arts Museum

The Artist Grand Hotel of Art ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Artist Grand Hotel of Art

Everyone (11) Couples (2) Family (1)
5 out of 5

Posted by on 14 May 2023

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Comment from Hotel Management

12 Jun 2023 by Sales department

Dear Nilsa, Thank you for sharing your review with us. We are really glad to see you have enjoyed your stay. We are looking forwars to welcome you back to the Gran Hotel Domine. Kind regards,

4 out of 5

Posted by on 6 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Estitxu Etxebarria Garcia

Estimado Huésped, Agradecemos que haya elegido nuestro Gran Hotel Domine como su hotel en Bilbao y por dedicarnos su tiempo en evaluar su estancia. Es un orgullo saber que hemos cubierto sus expectativas y que ha disfrutado de una agradable y memorable experiencia con nosotros. Sería un placer darle la bienvenida de nuevo para brindarle otra maravillosa estancia. Un cordial saludo, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5

Posted by on 28 Apr 2019

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Comment from Hotel Management

3 May 2019 by Estitxu Etxebarria Garcia

Estimado Huésped, Muchas gracias por haber elegido nuestro Hotel como su alojamiento en Bilbao y por el tiempo invertido en evaluar su estancia. Nos sentimos muy halagados de haber superado sus expectativas y de que haya disfrutado de una agradable y memorable experiencia. Esperamos poder darle la bienvenida de nuevo muy pronto! Saludos cordiales, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
Amazing breakfast and excellent location. The staff is very nice and the hotel totally exceeded my expectations. I am very happy with it and will come again.

Posted by on 20 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Estitxu Etxebarria Garcia

Dear Guest, Thank you for trusting Gran Hotel Domine during your recent stay in Bilbao. We appreciate your time in sharing with us your impressions. It is very encouraging to learn that you had a wonderful stay and that we have exceeded your expectations. We appreciate your warm words towards our remarkable and caring staff and that our nutritious a la carte breakfast accompanied by the best views of Bilbao were to your liking. We hope we have the opportunity to welcome you again soon for another memorable stay. Best wishes, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
It is a lovely hotel and the location is unbeatable. 2 issues, but maybe thats if eboookers (amongst other things) that while booking they dont show the option if rooms facing the guggenheim. Even though we booked a premium room had to accept a road side room. The terrace coffee shop opens only buffet breakfast. Although the manager let us have a small a la carte on the terrace. Thanks a lot for that.

Posted by , from zurich on 24 May 2018

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Comment from Hotel Management

25 May 2018 by Estitxu Etxebarria Garcia Guest Assistant

Dear Mr. / Mrs. Ravishankar, Thank you for the trust placed in choosing Gran Hotel Domine during your recent stay in Bilbao. We are eager to learn that you enjoyed our facilities, services and privileged location! We inform you that starting June 1st our Guests can enjoy our terrace with family and friends. During the summer season, and after our breakfast service, our terrace will be available for the enjoyment of in-house Guests and Locals. Our terrace service will offer delicious appetizers and refreshing cocktails every day of the week until 10pm. We inform you that the Hotel offers several room categories to fulfill each guest´s needs. Once lodged in the Hotel, and under availability, our clients can choose another type of room with a supplement. Please, contact us directly for future reservations, we would be pleased to aid you with a room that suits your requirements. We would love to welcome you again very soon! Best wishes, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
Sehr freundliches Personal!

Posted by on 15 Apr 2024

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Comment from Hotel Management

16 Apr 2024 by Sales Department

Thank you!

4 out of 5

Posted by on 6 Nov 2023

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Comment from Hotel Management

7 Nov 2023 by Sales Department

Dear Thomas,Thank you very much for booking at Gran Hotel Domine. We are delighted to know you enjoyed every aspect of your stay, to value us with the highest rating, and we hope to have contributed to create beautiful memories of this trip.If you ever plan a new trip to Bilbao, we look forward to welcoming you here again.Kind regards.

5 out of 5
Excellent service!

Posted by on 30 Jul 2023

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Comment from Hotel Management

4 Aug 2023 by Sales Department

Dear Pertti,Thank you very much for your feedback and for choosing Gran Hotel Domine for your stay in Bilbao. We are pleased to have matched with your expectations and we look forward to welcoming you here again in the future.Kindest regards.

5 out of 5
Die Lage ist einmalig, besonders das Frühstück auf der Terrasse.

Posted by on 6 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Estitxu Etxebarria Garcia

Sehr geehrter Gast, Wir danken Ihnen für die Wahl unseres Gran Hotel Domine während Ihres Aufenthalts in Bilbao und dass Sie sich Zeit genommen haben, Ihre Eindrücke zu verfassen. Es freut uns zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir arbeiten stets daran den besten Service für unsere Gäste zu bieten. Es würde uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Einen herzlichen Gruß aus Bilbao, Estitxu Etxebarria Garcia Guest Assistant

3 out of 5
Trotz Buchung eines Guggenheim Deluxe ZImmers wurde uns das letzte Zimme am Flurende zugewiesen, dass nur über ein Fenster statt einer Fensterfront verfügt. Kein Twin Bed trotz Wunschäußerung. Upgrade für das zweite gebuchte Einzelzimmer wurde nicht realisiert!

Posted by on 10 Apr 2019

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Comment from Hotel Management

3 May 2019 by Estitxu Etxebarria Garcia

Sehr geehrter Gast, Vielen Dank für Ihr detailliertes Feedback. Es tut uns Leid zu erfahren, dass Sie Ihre Erfahrung hier bei uns nicht in vollem Ausmaß genießen konnten. Ihr Feedback ist uns von großer Bedeutung, da wir uns so verbessern können und unsere Gäste zufrieden stellen können. Wir bedauern sehr, dass Sie mit unserem Service nicht zufrieden waren und möchten uns für die Unannehmlichkeiten entschuldigen. Sie können sicher sein, dass wir bereits die nächsten Schritte eingeleitet haben, um diese Art von Unzufriedenheit in Zukunft nicht wieder aufkommen zu lassen. Wir würden uns freuen, Sie wieder hier willkommen heißen zu dürfen, damit Sie die echte „Domine Experience“ erleben! Mit freundlichen Grüßen, Estitxu Etxebarria Garcia Guest Assistant

Property Features

The Artist Grand Hotel of Art offers its guests a full-service spa, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service. A rooftop terrace, a library, and multilingual staff are also featured at the luxury The Artist Grand Hotel of Art. For a fee, parking is available. This Art Deco Bilbao hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Bilbao-Abando Station (1.4 km / 0.9 mi)
  • Metro station: Guggenheim Tram Stop (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Artist Grand Hotel of Art offers 145 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

The Gallery Modern Bistro – This bistro specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - H.BI.01154
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 32 to 32 per person
  • Self-parking fee: EUR 25 per night
  • Valet parking fee: EUR 25 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Domine Hotel
  • Gran Domine
  • Gran Domine Hotel
  • Gran Hotel Domine
  • Hotel Silken Gran Domine
  • Silken Gran Domine
  • Silken Gran Domine Bilbao
  • Silken Gran Domine Hotel
  • Silken Gran Hotel Domine
  • Silken Gran Hotel Domine Bilbao
  • Gran Hotel Domine Bilbao
  • Gran Domine Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.