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4.3 out of 5

"This place is a little bit out of the way (if visiting Bilbao) but is only a 15 minute metro to the centre. The staff were lovely, the food delicious ... " More

By a verified traveller on Mon 26 Aug 2019

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Standard Room (with Sofa bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£48* Per night/room 20 Dec - 21 Dec

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Business Double Room (with parking)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room (with sofa bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The comfortable rooms at Hotel Puerta de Bilbao get high marks from our customers. During your stay, you'll be within walking distance of Bilbao Exhibition Centre. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 2005, this 4-star hotel has 203 rooms over 7 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with LED TVs, minibars and premium bedding
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a car charging station
  • Guests have great things to say about the helpful staff and the comfortable guestrooms
  • 0.6 mi (1 km) from Bilbao Exhibition Centre and 4.4 mi (7.1 km) from San Mames Stadium

Hotel Puerta de Bilbao ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Puerta de Bilbao

Everyone (2) Couples (2)
5 out of 5
This place is a little bit out of the way (if visiting Bilbao) but is only a 15 minute metro to the centre. The staff were lovely, the food delicious and the room big and well equiped. The pool sounds as though it could do with repair as the sound of a bubbling drain was not the nicest to listen to all day, however this is a lovely hotel.

Posted by on 26 Aug 2019

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4 out of 5

Good hotel but not too close to ferry port

It's 20 minutes to ferry port, so still a bit of a journey. Great reception staff. Great bar staff, who googled bloody Mary's and made a great one . Tea and coffee making facilities , but unfortunately no coffee! Can't comment on breakfast as the ferry was delayed so decided to leave at 6 am and travel by car.

Posted by on 22 Oct 2017

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3 out of 5
brauchen eine renovation diese hotel eine sterne verloren

Posted by on 6 Jan 2020

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5 out of 5

Posted by on 11 Nov 2019

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 13 September to 13 July:

  • Swimming pool

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square metres). A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Puerta de Bilbao. For a fee, parking is available. This 4-star Barakaldo hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 7 levels
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Bilbao (BIO) (17 km / 10.6 mi)
  • Train station: Barakaldo Lutxana Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Puerta de Bilbao offers 203 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. This Barakaldo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • LED television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:30 AM to 11:00 AM.

Hotel Puerta de Bilbao has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • One child stays free
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property Registry Number – Nº HBI01189
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.00 for adults and EUR 8 for children (approximately)
  • Self-parking fee: EUR 14 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Exhibition Center
  • Novotel Bilbao
  • Hotel Puerta Bilbao Barakaldo
  • Novotel Bilbao Exhibition Center Barakaldo
  • Novotel Bilbao Exhibition Center Hotel
  • Novotel Bilbao Exhibition Center Hotel Barakaldo
  • Novotel Exhibition
  • Barakaldo Novotel
  • Novotel Barakaldo
  • Novotel Bilbao Exhibition Hotel Barakaldo
  • Hotel Puerta Bilbao
  • Puerta Bilbao Barakaldo
  • Puerta Bilbao
  • Hotel Puerta de Bilbao Hotel
  • Hotel Puerta de Bilbao Barakaldo
  • Hotel Puerta de Bilbao Hotel Barakaldo

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 10:30 AM to 8:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.