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4.4 out of 5

"Very central . Lots of restaurants nearby . Close to attractions . " More

By a verified traveller on Fri 13 Mar 2020

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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£90* Per night/room 30 Jun - 1 Jul

Privilege, Comfort Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Multiple Beds (With the touch of Budapest)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Privilege, Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Budapest City Center Hotel. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy international cuisine while dining at Winestone
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Budapest Christmas Market and 6 minutes on foot from Vaci Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

Mercure Budapest City Center Hotel ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Budapest City Center Hotel

Everyone (18) Couples (3) Family (2)
4 out of 5
Very central . Lots of restaurants nearby . Close to attractions .

Posted by , from Edinburgh on 13 Mar 2020

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5 out of 5
A very relaxing and welcoming reception going on to the bar.

Posted by on 11 Dec 2019

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5 out of 5

Posted by on 22 May 2019

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5 out of 5
Great hotel in a great location! Right in the heart of Budapest. You just have to walk out the door & you are in the hive of all the activity. Great staff & friendly atmosphere.

Posted by , from Limerick, Ireland on 31 Oct 2018

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4 out of 5

Right in the city center

Nice and big rooms. Very good breakfast, lounge isn't very well managed if you have Priviledge room and want to use lounge services. We came with a car and Ebooker description isn't fully correct. It says that parking spots are not reservable and are given in first to come order. This wasn't true, we didn't get a parking spot for the weekend. When we arrived, there was free spots, but the guy in the reception said we must move our car, because all the spots are reserved. Must say, wasn't very happy.

Posted by , from Finland on 4 Aug 2018

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5 out of 5
Loistava sijainti, hiljainen, ystävällinen henkilökunta, hyvä aamiainen ja illallinen. Kaikki toimi loistavasti,

Posted by on 13 May 2024

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5 out of 5
Breakfast was amazing it had so many different things to try. I absolutly recommend this hotel it is nearby almost every touristic monument. Staff was so nice and friendly.

Posted by on 17 Mar 2024

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5 out of 5

Posted by on 30 Dec 2023

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2 out of 5
Ich hab mich leider von den Bildern leiten lassen. Für diese Preiskategorie viel zu überteuert. - Winziges Badezimmer - Im Zimmer war es super warm. Aber die „Klimaanlage“ aus dem letzten Jahrhundert war so laut das man sie nicht nutzen konnte. Auch das Fenster könnte man leider kaum öffnen, nur einen mini Schlitz. - Generell unfreundliches Personal, vorallem beim Checkout. Bin von Mercure Hotels anderes gewohnt und kann das Hotel für den Preis nicht empfehlen!

Posted by on 28 Oct 2023

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Comment from Hotel Management

1 Dec 2023 by Róbert Kovács

Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We genuinely appreciate your candid comments, and we regret to hear that your experience did not meet your expectations.We sincerely apologize for any inconvenience caused by the size of the bathroom and the discomfort you experienced due to the room temperature. Our commitment to guest satisfaction is paramount, and we understand that the room experience is a crucial part of your stay. While our rooms are designed with comfort and convenience in mind, we acknowledge that preferences can vary, and we regret if we fell short in meeting your specific needs on this occasion.Furthermore, we recognize the importance of a warm and welcoming atmosphere. Rest assured, we will take proactive steps to ensure that our team provides the exceptional service that our guests expect.Should your travels bring you back to this area, we can only hope that you would consider giving us another chance to welcome you back and regain your trust in our hotel and services.Kind regards,Róbert KovácsGeneral Manager

5 out of 5

Posted by on 24 Oct 2023

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About the Mercure Budapest City Center Hotel

Location Váci utca 20, Budapest, 1052

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 5 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Mercure Budapest City Center Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Budapest hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 9 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Budapest Boraros Square Station (2.1 km / 1.3 mi)
  • Metro station: Ferenciek Square Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Budapest City Center Hotel offers 239 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11 AM.

Winestone – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.

  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Mercure Budapest City Center Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.81 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Budapest City Center Hotel
  • Hotel Budapest City Center
  • Hotel Mercure Budapest City Center
  • Mercure Budapest City Center
  • Mercure Budapest City Center Hotel
  • Mercure Hotel Budapest City Center
  • Accor Budapest City Center
  • Mercure Budapest City Hotel Budapest
  • Mercure Budapest City Center
  • Mercure Budapest City Center Hotel Hotel
  • Mercure Budapest City Center Hotel Budapest
  • Mercure Budapest City Center Hotel Hotel Budapest

You should know

  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.