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Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£218* Per night/room 27 May - 28 May

Krystal Club with Balcony Ocean View, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Krystal Club with Balcony Ocean View, Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Studio, 1 King Bed with Sofa bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Krystal Cancun All Inclusive's beach location gets good marks from our customers.

  • Free WiFi
  • Free valet parking and self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, facials or manicures and pedicures at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, volleyball and fitness classes
  • Guests speak favourably about the location and the clean guestrooms

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and select beverages included
  • Basic alcoholic drinks included
  • 24-hour room service
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Land activities

  • Children's club

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium or imported alcoholic drinks
  • Minibar (only non-alcoholic drinks included)
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Basic alcoholic drinks included
  • Additional service charge accepted
  • Minibar drinks - restrictions apply
  • Kids club included

Property Features

  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Food & Drink

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Krystal Cancun
  • Krystal Cancun All Inclusive Hotel
  • Krystal Cancun All Inclusive Cancun
  • Krystal Cancun All Inclusive Hotel Cancun

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.