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4.7 out of 5

"The location is very good - on the edge of the walled centre and overlooking the harbour. The room was great - large, clean and comfortable. The break ... " More

By a verified traveller on Sat 27 Jan 2018

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£117* Per night/room 25 Jan - 26 Jan

Luxury Room (Bay View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Allure Chocolat by Karisma Hotels & Resorts gets good marks from our customers. During your stay, you're just a quick walk from Cartagena de Indias Convention Center. Enjoy features like free WiFi in public areas, plus 2 bars and 2 coffee shops/cafés. Built in 2012, this 4-star hotel has 72 rooms over 5 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and flat-screen TVs
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy barbecue while dining at Red Knife
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests like the bar and breakfast
  • Just a 5-minute walk from Santisima Trinidad Church and 5 minutes on foot from Ciudad Movil Cultural Center
  • Airport, local-area and beach shuttle service available for a fee

Allure Chocolat by Karisma Hotels & Resorts ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Allure Chocolat by Karisma Hotels & Resorts

Everyone (1) Couples (1)
5 out of 5

Very helpful staff - in all departments

The location is very good - on the edge of the walled centre and overlooking the harbour. The room was great - large, clean and comfortable. The breakfast was very good - good quality and choice. But the whole thing is supported by a great staff team who were very friendly and always helpful.

Posted by , from Belfast, Northern Ireland on 27 Jan 2018

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Comment from Hotel Management

30 Jan 2018 by David

Hola Mike , First of all, we would like to thank you for choosing Allure Hotels for your vacation, we know there are many options in Cartagena to stay. We are very happy to hear that you spent a very good time with us, Also, your comments are very important to us, since they are our priority number one. We appreciate your post on this social media, so others travelers can see it. Thank you again and we hope to see you soon in a near future, Sincerely, Front Office Manager

5 out of 5
Ausgezeichnetes Hotel mit toller Bar auf dem Dach. Sehr zentral gelegen,

Posted by on 5 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Hotel Management

Dear Guest, Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Kind Regards,

4 out of 5
Pros: Gute Lage. Freundliches Personal. Modern eingerichtete Zimmer. Sehr schöne Aussicht vom Pool auf dem Dach.
Cons: Das Frühstücksbuffet ist unzureichend und bedarf einer grösseren Auswahl.
Sightseeing in Cartagena beim exzellentem Essen in der Innenstadt. Sehr zu empfehlen ist das Restaurant Perla.

Posted by , from Schweiz on 18 Dec 2017

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Comment from Hotel Management

20 Dec 2017 by noe

Sehr geehrter Danke Shoen für ihre Kommentar Mit freundlichen Grüßen, The Management

About the Allure Chocolat by Karisma Hotels & Resorts

Location Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar 130001

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly Allure Chocolat by Karisma Hotels & Resorts. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee. This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2012
  • Full breakfast (free)
  • Dining venue
  • Bar by the pool
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Cartagena (CTG-Rafael Nunez Intl.) (5.9 km / 3.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, and beach shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Allure Chocolat by Karisma Hotels & Resorts offers 72 forms of accommodation with iPod docking stations and minibars. Beds feature pillowtop mattresses. 42-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Children's slippers

Food & Drink

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Red Knife – This restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

  • Deep tissue massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Allure Chocolat by Karisma Hotels & Resorts

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • 24-hour check-in
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after 1 January 2021, citizens of Colombia and foreigners staying for 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may still be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (roundtrip, maximum occupancy 3)
  • Self-parking fee: COP 25000 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Allure Chocolat
  • Allure Chocolat Cartagena
  • Allure Chocolat Hotel
  • Allure Chocolat Hotel Cartagena
  • Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
  • Allure Chocolat Karisma Hotels Resorts Hotel
  • Allure Chocolat Karisma Hotels Resorts Cartagena
  • Allure Chocolat by Karisma Hotels Resorts
  • ure Chocolat Karisma s s Cart
  • Allure Chocolat by Karisma Hotels & Resorts Hotel
  • Allure Chocolat by Karisma Hotels & Resorts Cartagena
  • Allure Chocolat by Karisma Hotels & Resorts Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Allure Chocolat by Karisma Hotels & Resorts offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.