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Sophia Hotel

4-star property
Calle 32 No. 4-45 Plaza de la Aduana, Cartagena, 020 3788 4841
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4.3 out of 5
Very good!
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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£184* Per night/room 14 May - 15 May

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Sophia Hotel. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from Clock Tower and 6 minutes on foot from Walls of Cartagena
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Sophia Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sophia Hotel

Everyone (1) Couples (3)
4 out of 5

Posted by on 25 Apr 2024

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Comment from Hotel Management

26 Apr 2024 by Maricela Mercado

Gracias Sra. Grasiela por compartir de nuevo con nosotros!

4 out of 5
Tolles kleines Hotel mit sehr freundlichen Personal

Posted by on 19 Nov 2023

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Comment from Hotel Management

19 Nov 2023 by SOPHIA HOTEL

Mrs. Graziella, On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.

4 out of 5
Tolle Lage in der Altstadt, netter kleiner Pool mit fünf Sonne liegen und herrlicher Aussicht. Allerdings auch sehr lärmig von der Strasse her bis spät in die Nacht und nur lauwarmes Wasser zum Duschen.

Posted by on 13 Jan 2022

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Comment from Hotel Management

17 Jan 2022 by Sophia Hotel

Der Straßenlärm tut uns sehr leid, er ist eines der wenigen Dinge, die wir nicht lösen konnten. Wenn die Möglichkeit besteht, sich noch einmal darum zu kümmern, werden wir dies in einem ruhigeren Raum tun. Danke für deine Kommentare.

5 out of 5
Queridas damas y caballeros Nuestra estancia fue una experiencia maravillosa en todos los aspectos. Desde el servicio de piso hasta el equipo de cocina, pasando por el servicio de restaurante hasta la recepción: todos los empleados han realizado sus tareas a nuestra completa satisfacción en todo momento, ¡no podría ser mejor! ¡5 estrellas más una estrella extra para el ambiente familiar en tu hogar en todo momento! gracias de nuevo, definitivamente te volveremos a visitar! Saludos cordiales Belén y Patrick

Posted by on 3 Aug 2021

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Comment from Hotel Management

4 Aug 2021 by Gerente General

Belen y Patrick, soy Andrés, gerente del hotel Sophia. Qué grato es saber que disfrutaron de su estadía y cada uno de los momentos que vivieron en el hotel. Muchas gracias por habernos elegido, los esperamos muy pronto de nuevo!!

About the Sophia Hotel

Location Calle 32 No. 4-45 Plaza de la Aduana, Cartagena, 130001

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Sophia Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 15 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport pick-up

Room Amenities

Sophia Hotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Sophia Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Sophia Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for COP 100000.0 per day.

Pet Policy

  • Pets: COP 80000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 48 hours
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sophia Hotel cartagena
  • Sophia Cartagena
  • Sophia Hotel Hotel
  • Sophia Hotel Cartagena
  • Sophia Hotel Hotel Cartagena

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.