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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£52* Per night/room 20 Jan - 21 Jan

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at Relax Airport get good marks from our customers. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool. Built in 2006, this 3-star hotel has 168 rooms over 5 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and phones
  • Free WiFi
  • Free extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, a gift shop and multilingual staff
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 18.2 miles (29.3 km) from Casablanca Twin Center and 19.4 miles (31.3 km) from Ain Diab Beach
  • Free airport shuttle service

Relax Airport ratings based on 6 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Relax Airport

Everyone (6)
2 out of 5
Very overpriced. Basic rooms. Tacky/ jaded decor. Basic towels etc. Breakfast terrible. Coffee awful. Everything cold. Lack of plates cups & cutlery- every guest having to ask for these basic items. Pros: airport shuttle &a decent garden outdoor pool area. Could be much improved with a little effort

Posted by on 8 Jan 2019

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4 out of 5

Posted by on 15 Oct 2019

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Comment from Hotel Management

23 Nov 2019 by Manager

Dear Guest ; Thank you for your recent visit and for taking the time to share your experience as our guest. We value your business and hope to have the opportunity of welcoming you back to our hotel in the very near future. Kind Regards

3 out of 5
Positiv ist der Innenhof, leider war mein Zimmer nicht darauf ausgerichtet.

Posted by on 15 Mar 2019

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3 out of 5

Posted by on 4 Mar 2019

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1 out of 5

Bad experience, redeemed by a great manager

I had a shocking experience with a very dirty room, no towels, ripped bed sheets and unmade bed, one very rude manager told me it was my fault and then refused to move me, and as I was exhausted and it was late, once they gave me clean bed linens I just slept. The next day another manager was much more understanding and asked me to let him know when I would be back so he could redeem my custom. I'm still not sure i would go back and I will definitely be requesting a refund.

Posted by , from Geneva on 5 Jan 2018

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3 out of 5
Das Hotel ist ein typisches Airporthotel ohne Charme oder Charakter. Die Zimmer sind okay, das Wasser warm, es gibt eine Klimaanlage und Frühstück. Nicht mehr, nicht weniger.

Posted by on 27 Mar 2017

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Property Features

Relax Airport offers its guests an indoor pool and a kids' pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, gift shops/news stands, and a garden are also featured at Relax Airport. A roundtrip airport shuttle is free (available 24 hours). Smoking is allowed in designated areas at this 3-star Nouaceur hotel.

  • 1 building
  • 168 guestrooms or units
  • 5 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking

Transport

  • Airport: Casablanca (CMN-Mohammed V) (6 km / 3.7 mi)
  • Train station: Nouaceur Mohammed V Airport Station (5.9 km / 3.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free extended parking

Room Amenities

Relax Airport offers 168 forms of accommodation with free toiletries. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit. This Nouaceur hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Mermoz – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Relax Airport

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 11 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MAD 110 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relax Airport
  • Relax Airport Hotel
  • Relax Airport Hotel Nouaceur
  • Relax Airport Nouaceur
  • Relax Airport Hotel
  • Relax Airport Nouaceur
  • Relax Airport Hotel Nouaceur

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.