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Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Panoramic Suite, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Rainell Dolomites Retreat, you're just a quick walk from Dolomites. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with Ayurvedic treatments, facials or body treatments at the spa
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Dolomites and Val Gardena
  • Airport shuttle service available for a fee

Renovations + Closures

The property is closed during April, May and November.

Property Features

After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Rainell Dolomites Retreat helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers a health club and a sauna. Self parking is free. This 4-star Castelrotto hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Rainell Dolomites Retreat offers 32 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Rainell Dolomites Retreat has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Rainell Dolomites Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and mobile payments; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Union Pay, Eurocard and mobile payments. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Mobile payments
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: EUR 3.7 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Alpenhotel Rainell
  • Alpenhotel Rainell Hotel
  • Alpenhotel Rainell Hotel Ortisei
  • Alpenhotel Rainell Ortisei
  • AlpenHotel Rainell Ortisei, Italy - Val Gardena
  • Alpenhotel Rainell
  • Rainell Dolomites Retreat Hotel
  • Rainell Dolomites Retreat Castelrotto
  • Rainell Dolomites Retreat Hotel Castelrotto

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.