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5.0 out of 5

"Une superbe expérience à passer en amoureux. Nous avons bien mangé et pu nous ressourcer dans ce magnifique havre. A recommander " More

By a verified traveller on Wed 07 Sep 2022

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Double Room (Cosy)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Quadruple Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Quadruple Room (Privilege)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room (Privilège)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room (Privilege)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Maison Famille Macchi, Hôtel Restaurant & Spa, you're just a quick walk from Les Portes du Soleil. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Le Cerf
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body scrubs, massages or Ayurvedic treatments at Authentique Voyage
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Les Portes du Soleil and Forme d'O Aquatic Center
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Maison Famille Macchi, Hôtel Restaurant & Spa ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Maison Famille Macchi, Hôtel Restaurant & Spa

Everyone (2) Couples (2)
5 out of 5
Une superbe expérience à passer en amoureux. Nous avons bien mangé et pu nous ressourcer dans ce magnifique havre. A recommander

Posted by on 7 Sep 2022

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5 out of 5

Lovely family run ski hotel

Pros: Nice pool, sauna, hot tub and steam room facility
Cons: Maid was always in our room when we came back from breakfast, even though we'd put 'occupe' notice on door.
Location: Need to take shuttle bus to ski slopes or have own car
Lovely stay at this hotel in the middle of Chatel. Staff very friendly. Rooms nice and clean, we had a an apartment-style room (room 14-15), 2-beds, small hall and bathroom ideal for families. Breakfasts were great and pancakes in the bar after skiing were excellent!

Posted by on 6 Apr 2017

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5 out of 5

Posted by on 12 Aug 2023

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5 out of 5
Super accueil !

Posted by on 8 Aug 2023

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About the Maison Famille Macchi, Hôtel Restaurant & Spa

Location 94 Route De L'etringa, Chatel, Haute-savoie 74390

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Maison Famille Macchi, Hôtel Restaurant & Spa helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, a sauna and a fitness centre. Free self parking is available. This 4-star Chatel hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Ski shuttle
  • Parking: Free self parking

Room Amenities

Maison Famille Macchi, Hôtel Restaurant & Spa offers 28 accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Fridge
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Le Cerf – This restaurant specialises in Regional cuisine and only serves dinner. A children's menu is available.

L'Aigle – On-site cocktail bar. Open daily.

Room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Mountain biking nearby
  • Snowshoeing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Downhill skiing on site

Spa Services

Authentique Voyage has 2 treatment rooms. Services include hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Body treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Eurocard and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 10 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macchi Hôtels-Chalets Tradition
  • Macchi Hôtels-Chalets Tradition Chatel
  • Macchi Hôtels-Chalets Tradition Hotel
  • Macchi Hôtels-Chalets Tradition Hotel Chatel
  • Hôtel Macchi Chatel
  • Macchi Chatel
  • Hotel The Originals Macchi
  • Originals Macchi ex Hotel-Chalet Tradition Chatel
  • Hotel Originals Macchi ex Hotel-Chalet Tradition Chatel
  • Hotel Originals Macchi ex Hotel-Chalet Tradition
  • Originals Macchi ex Hotel-Chalet Tradition
  • Hotel Hotel The Originals Macchi (ex Hotel-Chalet de Tradition)
  • Hotel The Originals Macchi (ex Hotel-Chalet de Tradition) Chatel
  • Hotel The Originals Macchi
  • Macchi Hôtels Chalets de Tradition
  • Hotel The Originals Macchi (ex Hôtel Chalet de Tradition)
  • Hôtel Macchi
  • Originals Macchi Ex Tradition
  • Maison Famille Macchi Hôtel Restaurant Spa
  • Maison Famille Macchi, Hôtel Restaurant & Spa Hotel
  • Maison Famille Macchi, Hôtel Restaurant & Spa Chatel
  • Maison Famille Macchi, Hôtel Restaurant & Spa Hotel Chatel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.