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4.0 out of 5

"I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected th ... " More

By a verified traveller on Wed 17 Jul 2019

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Basic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£73* Per night/room 5 May - 6 May

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Hotel Excelsior ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel Excelsior

Couples (1)
4 out of 5
I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected they would just ask what we would like for breakfast but they just put out a few things and no hot food at all so disappointing really. Rooftop view is great. The room was small and dingy. Friendly staff.

Posted by on 17 Jul 2019

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Property Features

  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference rooms
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Food & Drink

Guests are served a free continental breakfast daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hot springs nearby
  • Golfing nearby
  • Mountain biking on site
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Grand Excelsior Chianciano Terme
  • Grand Hotel Excelsior Chianciano Terme
  • Excelsior Chianciano Terme
  • Grand Hotel Excelsior Hotel
  • Grand Hotel Excelsior Chianciano Terme
  • Grand Hotel Excelsior Hotel Chianciano Terme

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.