The Retreat New Forest

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• No front desk
• Debit cards not accepted
• Property follows sanitisation practices of Safe Travels (WTTC - Global)
• Private entrance
• Guest will receive an email before arrival 72 hours
• Carbon monoxide detector
• Smoke detector
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Pets allowed (no fees)
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation might be required for some facilities on-site
• Property is cleaned with disinfectant
• Staff does not wear personal protective equipment
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• Guests must register online prior to arrival
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is available
• No rollaway/extra beds available
• Property follows regional sanitisation guidelines We're Good To Go (UK)
• No cots (infant beds) available
• Guests will receive an email with special check-in instructions
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are not available
• No gap period between guest stays