31 Jul 2019 by Domaine de Taulane
Bonjour Madame, Monsieur, Nous vous remercions pour votre commentaire. Nous n'avons effectivement pas de service de bagagistes, ceci n'étant pas un critère obligatoire pour un hôtel 4 étoiles, c'est la raison pour laquelle vos bagages n'ont pas été pris en charge. Lorsque nous accompagnons les clients à leur chambre nous avons remarqué que la majorité ne souhaite pas d'explications, juste prendre possession de la chambre afin de se reposer, c'est pourquoi nous nous faisons les plus discrets et rapides possible à l'arrivée. Toutefois vous avez parfaitement raison, le réceptionniste aurait dû vous demander si vous souhaitiez quelques explications sur votre chambre, nous veillerons à ce que cela soit fait à l'avenir.
Free self parking
Flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Additionally, rooms include a safe and complimentary bottles of water. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Please note: In July, August, and September, all hotel services are available 7 days a week. In April, May, June, and October, La Marquise de Lisle restaurant is open Thursday to Sunday, and the spa, golf course, and La Trattoria da Mario restaurant are open Thursday to Monday.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
