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Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£120* Per night/room 5 May - 6 May

Hotel Description

During your stay at Heartwood Inn, you're just a quick walk from Jurassic Laser Tag & Arcades. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).

  • Free WiFi
  • Free self-parking
  • Breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Jurassic Laser Tag & Arcades and Low Left Indoor Golf Experience
  • Pets welcome for a fee

Heartwood Inn ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Heartwood Inn

Everyone (1)
2 out of 5

Trop cher pour ce que ça vaut.

Pros: Pas grand chose!
Cons: La publicité qui devrait correspondre à la réalité.
Location: Le Musée Tyrell est époustouflant! Les environs de Drumheller sont interessant: anciennes mines de charbon, sites fossilifères de dinosaures.
La qualité de l'hôtel ne correspond pas à la publicité qui lui est faite sur le site Internet: les chambres ne sont pas du tout des chambres de luxe ( la nôtre, dans un demi sous-sol, avait deux minuscules fenêtres mal ouvrables, avec vue imprenable sur les pneus des voitures dans la parking!), le Spa est inexistant.

Posted by on 21 Jul 2018

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Comment from Hotel Management

18 Aug 2018 by Patrice Wolf owner

When you book thru a third party you don't always get what you expect, usually people are very happy with the rooms we provide, but in the busy summer months sometimes you get a 'deluxe' queen room which is what you paid for.

Property Features

As a guest of Heartwood Inn, you'll find a sauna, spa services, and a terrace. Public spaces have free WiFi. Heartwood Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free. This 3.5-star Drumheller hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Heartwood Inn offers 11 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Drumheller hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast on weekends from 8:00 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Aromatherapy treatments
  • Hydrotherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:30 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately CAD 15 per person
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heartwood Inn Drumheller
  • Heartwood Inn
  • Heartwood Drumheller
  • Heartwood Inn And Spa Drumheller, Alberta
  • Heartwood Inn Spa
  • Heartwood Inn Hotel
  • Heartwood Inn Drumheller
  • Heartwood Inn Hotel Drumheller

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.