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 Düsseldorf •1 Room
 Düsseldorf • 1 Room
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Mercure Hotel Düsseldorf City Nord

4-star property
Noerdlicher Zubringer 7, Düsseldorf, NW 020 3788 4841
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4.0 out of 5
Very good!
See all 9 ebookers Reviews

"Nice selection of hot drinks in the room first night - disappointed they didn’t restock " More

By a verified traveller on Mon 26 Feb 2018

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Mercure Hotel Düsseldorf City Nord, you'll be close to Rhine Promenade. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7 minutes by car from Konigsallee and 7 minutes from Messe Düsseldorf
  • Pets welcome for a fee (restrictions apply)

Mercure Hotel Düsseldorf City Nord ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel Düsseldorf City Nord

Everyone (4) Business (1) Couples (2) Friends (1)
4 out of 5

Simple and clean

Nice selection of hot drinks in the room first night - disappointed they didn’t restock

Posted by , from duseldorf on 26 Feb 2018

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4 out of 5
4

Posted by on 9 Oct 2023

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Comment from Hotel Management

11 Oct 2023 by Ihr Team vom Mercure Hotel Düsseldorf City Nord

Sehr geehrte Najwa,vielen Dank für Ihren Kommentar.Es freut uns zu hören, dass Sie mit der Sauberkeit der Zimmer und dem Service zufrieden waren. Unser Team ist stets bemüht, unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir sind stolz darauf, dass unser Hotel in gutem Zustand ist und unsere hohen Hygiene- und Präventionsmaßnahmen erfüllt werden.Wir bedauern jedoch, dass die Sauberkeit des Zimmers nicht Ihren Erwartungen entsprach. Wir nehmen Ihr Feedback sehr ernst und werden es nutzen, um unsere Standards weiter zu verbessern. Wir möchten uns für die Unannehmlichkeiten entschuldigen und hoffen, dass Sie uns die Gelegenheit geben, Ihnen bei Ihrem nächsten Besuch in Düsseldorf ein besseres Erlebnis zu bieten.Hoffentlich besuchen Sie uns wieder einmal.Freundliche Grüße,Ihr Team vom Mercure Hotel Düsseldorf City Nord

5 out of 5
Das Hotel ist modern Ausgestattet und das Personal ist sehr freundlich und hilfsbereit.

Posted by on 8 Nov 2019

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4 out of 5
Das Bett war nicht sehr bequem, zu weiche Matratze

Posted by on 2 Sep 2019

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4 out of 5
Die Klimaanlage ist etwas laut. Und wenn Mann das Zimmer gegen vorne hat dann hört man auch die Autos bei geschlossenem Fenster.

Posted by on 27 May 2019

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4 out of 5

Posted by on 14 Apr 2019

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3 out of 5

Ganz o.k., aber keine 4 * wert!

Wir waren für 2 Nächte im Mercure Düsseldorf City Nord. Uns wurde als Nichtraucher leider ein Raucherzimmer zugewiesen. Das Personal war dann bemüht uns ein anderes Zimmer zu geben. Aber da das Hotel ausgebucht war, hatten sie nur ein anderes Raucherzimmer frei, das aber nicht so frequentiert wird (allerletztes Zimmer im Gang). Die Luft war dort aber nur minimal besser. Die Ausstattung ist o.k., bis auf die sehr breite "Besucherritze" im Doppelbett. Sauberkeit o.k. Die Lage des Zimmers war dann gut, da es zum Garten raus war und somit sehr ruhig. Mit WLAN war kein Empfang möglich und die Lage zur Innenstadt ist ca. 30 Minuten zu Fuß, für uns als Walker o.k. aber für viele zu weit. Allerdings kann man ganz in der Nähe in den Bus oder die Straßenbahn steigen. Alles in allem war es für zwei Nächte o.k. für den günstigen Preis.

Posted by on 24 Jun 2014

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3 out of 5

Tolles Hotel mit überteuertem Frühstück

Das Hotel ist leider schwerauffindbar, das Schwesterhotel am Hafen hatte keine Ahnung wo dieses Hotel liegt. MAchten Falschangaben... Das Hotel liegt nahe am ÖV und die Zimmer sind sehr sauber und gut eingerichtet. Das Parkhaus ist viel zu teuer wie auch das Frühstück!!! Weiterempfehlung nur ohne Parkplatz und Frühstück!

Posted by on 18 Mar 2014

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5 out of 5

Sehr gutes Hotel für Geschäftsreisen

Sehr sauber, freundliches Personal, W-Lan vorhanden, gutes Frühstück

Posted by on 17 Mar 2013

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About the Mercure Hotel Düsseldorf City Nord

Location Noerdlicher Zubringer 7, Düsseldorf, NW 40470

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Düsseldorf City Nord. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

  • 190 guestrooms or units
  • 6 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Wanheimer Straße Bus Stop (5.6 km / 3.5 mi)
  • Metro station: Haeselerstraße Tram Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Düsseldorf City Nord offers 190 accommodations with a safe and coffee/tea makers. Smart televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Mercure Hotel Düsseldorf City Nord has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 12 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Dusseldorf City Nord
  • Mercure Dusseldorf Nord
  • Mercure Hotel City Nord
  • Mercure Hotel City Nord Dusseldorf
  • Mercure Hotel Dusseldorf City Nord
  • Mercure Hotel Dusseldorf Nord
  • Mercure Hotel Düsseldorf City Nord Duesseldorf
  • Mercure Hotel Düsseldorf City Nord
  • Mercure Düsseldorf City Nord
  • Mercure Düsseldorf City Nord
  • Hotel Mercure Hotel Düsseldorf City Nord
  • Mercure Hotel Dusseldorf City Nord
  • Mercure Hotel Düsseldorf City Nord Düsseldorf
  • Mercure Düsseldorf City Nord Düsseldorf
  • Hotel Mercure Hotel Düsseldorf City Nord Düsseldorf
  • Düsseldorf Mercure Hotel Düsseldorf City Nord Hotel
  • Mercure Dusseldorf City Nord
  • Mercure Hotel Düsseldorf City Nord Hotel
  • Mercure Hotel Düsseldorf City Nord Düsseldorf
  • Mercure Hotel Düsseldorf City Nord Hotel Düsseldorf

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.