1 Aug 2017 by Manager
Very sorry that you were uncomfortable and disappointed with your recent stay here with us. We will make sure to verify areas that need our attention, we appreciate your feedback. I hope we could have the opportunity of serving you again. Kind regards. Je suis désolé que vous étiez mal à l'aise et déçu par votre séjour récent ici avec nous. Nous nous assurons de vérifier les domaines qui ont besoin de notre attention, nous apprécions vos commentaires. J'espère que nous aurons l'opportunité de vous servir de nouveau. Sincères amitiés.
21 May 2017 by Manager
I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your words mean a lot to us and will help us to recognize our weaknesses during the renovation process. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for your convenience in future visits. Es tut mir so leid zu erfahren, dass wir Ihre Erwartungen an qualitativ hochwertigen Service und Unterkünfte nicht erfüllen konnten. Ihre Worte bedeuten viel zu uns und helfen uns, unsere Schwächen während des Renovierungsprozesses zu erkennen. Ich danke Ihnen dafür, dass Sie diese Angelegenheit auf unsere Aufmerksamkeit bringen und ich versichere Ihnen, dass wir dieses Problem für Ihre Bequemlichkeit in zukünftigen Besuchen korrigieren.
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Howard Johnson by Wyndham Flagstaff University West. Free self parking is available. This Flagstaff hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Howard Johnson by Wyndham Flagstaff University West offers 48 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers. This Flagstaff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.