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Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Starcity Halong Bay Hotel, you're just a quick walk from Sun Square. Free breakfast, free self-parking and an outdoor pool are available. This comfortable hotel has 152 rooms over 11 floors. Each room includes amenities such as free WiFi and a minibar.

  • Air-conditioned accommodations with 24-hour room service, minibars and electric kettles
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Vietnamese cuisine while dining at Givral Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Sun Square and Sun World Ha Long Park

Property Features

Starcity Halong Bay Hotel offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A business centre and meeting rooms are available. A terrace, tour or ticket assistance, and gift shops/news stands are also featured at Starcity Halong Bay Hotel. Free self parking is available.

  • 1 building
  • 152 guestrooms or units
  • 11 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Ga Ha Long Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Starcity Halong Bay Hotel offers 152 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and complimentary slippers. Cots/infant beds (complimentary) are also available.

  • Minibar
  • In-room dining (24 hours)
  • Electric kettle
  • Cots (free)
  • Safe
  • Slippers
  • Telephone
  • Blackout curtains
  • Climate control
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Givral Restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Paradise Restaurant – This restaurant serves breakfast, lunch and dinner.

Star Bar – On-site bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Travellers who are not citizens of Vietnam are required to present a passport at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Hotel Names

  • Starcity Halong Bay
  • Starcity Halong Bay Hotel
  • Starcity Halong Bay
  • Hotel Starcity Halong Bay Hotel Ha Long
  • Ha Long Starcity Halong Bay Hotel Hotel
  • Hotel Starcity Halong Bay Hotel
  • Starcity Halong Bay Hotel Ha Long
  • Starcity Hotel
  • Starcity
  • Aloha Ha Long Hotel
  • Starcity Halong Hotel Ha Long
  • Starcity Halong Bay Hotel Hotel
  • Starcity Halong Bay Hotel Ha Long
  • Starcity Halong Bay Hotel Hotel Ha Long

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.